Customer Service (Night Shift)

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Customer Service (Night Shift)

(Banking Assistant)

Chip Mong Bank

Doun Penh | Phnom Penh

2 Posts

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Customer Service (Night Shift)

Chip Mong Bank, Doun Penh | Phnom Penh

Apply Here

Customer Service (Night Shift)

Chip Mong Bank

Apply Here

Customer Service (Night Shift)

(Banking Assistant)

Chip Mong Bank

Cambodia - Phnom Penh

Doun Penh | Phnom Penh

2 Posts

25 Jul 2025

Apply Here

Experience level

Entry Level

Job Function

Customer Service, Support

Job Industry

Banking/ Insurance/ Microfinance

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

A Big Opportunity for ...

Handle day to day customer frontline services such as open, amend, and close accounts. Addressing customers queries such account status and balances.
Understand bank products and services and respond appropriately to customer inquiries regarding those products and services.
Participate in the promotion of products and services and to join the campaigns inside and outside branch to create an enlarged customer base
Guide customers to use our channel such as Bank! Bank! App and ATM/CRM
Improve customers’ banking experience with the bank by ensuring that the customers are attended to promptly and all their needs are attended to without delay
Ensure that all the bank’s policies and procedures and regulatory guidelines are strictly complied with in the process of discharging duties
Channel complex customer complaints and challenges to the right quarters for effective resolution
Tracking, recording, reporting, and storing information related to transactions, customer account application forms, and ensuring all information is accurate and complete.
Perform Relief RM, CAO Team and Teller functions when the need arises.
Keep good communication and relationship with the customers and teams
Other tasks are assigned by Supervisor or/and Deputy Branch Manager Operations or/and Branch Manager

Open To

Female

Job Requirements

Bachelor degree in finance, accounting or other relevant fields.
Minimum 1year experience in customer services (Deposit account opening) from Commercial Bank
Have 1year experience in acquiring new deposit customers in commercial banks or MFIs
Computer skills in Ms. Word, Excel, PowerPoint, etc.
Good command in spoken and written English is required.

What we can offer

Benefits

Yearly Bonus

Highlights