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- Greet and escort customers to their tables
- Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
- Prepare tables by setting up linens, silverware and glasses
- Inform customers about the day’s specials
- Offer menu recommendations upon request
- Up-sell additional products when appropriate
- Take accurate food and drinks orders, using a POS ordering software, order slips or by memorization
- Communicate order details to the Kitchen Staff
- Serve food and drink orders
- Check dishes and kitchenware for cleanliness and presentation and report any problems
- Arrange table settings and maintain a tidy dining area
- Deliver checks and collect bill payments
- Carry dirty plates, glasses and silverware to kitchen for cleaning
- Follow all relevant health department regulations
- Provide excellent customer service to guests
Admin: To comply with all standards of performance, behaviors, and operational policies and procedures in place at the golf club at all times, also in chat group:
- Weekly roster
- F&B training plan
HR:
- Must work on time and sign in-out as per company policy
- During in-out must print figure scan all the time
- Incase cannot scan must fill the form pass to Line Manager for signed
- Take leave must prepare 2 days in advance
- In case emergency must call to Sup F&B keep informed.
- Must sign out and in properly by daily if not done any lost deduce own salary.
Financial: ONLY FOR MANAGEMENT
Other: -
- Participates in internal and external activities that are judged as appropriate to enhance the prestige of the company; or broadens the scope of the company’s operations by fulfilling the public obligations of the company as a participating member of the community.
- Performs other relevant duties as directed by the Line Manager.