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Front Office Agent Intern

(Front Office)

Smart Axiata Co Ltd
Krong Odongk Maechay | Kampong Speu
Verified This job has been verified by the company as a real job vacancy.
1 week ago
Recruiter active 3 days ago The recruiter at this company was last active reviewing applications.
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Front Office Agent Intern

(Front Office)

Smart Axiata Co Ltd
Recruiter active 3 days ago The recruiter at this company was last active reviewing applications.
Cambodia - Kampong Speu
Verified This job has been verified by the company as a real job vacancy.

Experience level

Entry Level

Job Function

Customer Service, Support

Job Industry

Telecommunications

Job Type

Full Time

Job Description

An Excellent Opportunity for ...

Job Responsibilities

The Front Office Agent Intern is to interact with customers to provide information in response to inquiries about products and services, and to handle and resolve complaints.

The main roles and responsibilities are:

  • Welcoming and treating customers in a friendly and patient manner.
  • Registering customers and handling customer problems and complaints. Selling SIM cards, scratch cards, top-ups, and other services.
  • Following supervisors' verbal and written instructions promptly.

Open To

Male/Female

Job Requirements

  • University students/3rd year students, or fresh graduates.
  • Familiarity with using computers (e.g., browsing the internet, using email)
  • Basic English (written and spoken) to understand instructions and communicate with customers.
  • Professional appearance with positive body language that conveys friendliness, accuracy, and competence.
  • Able to work shifts according to the work schedule.
  • Strong communication skills. 
  • Ability to work effectively in a team environment.

What We Can Offer

Benefits

-Competitive Salary
-Phone Allowance
-Monthly Sales Incentive

Highlights

  • An awesome company
  • Join a winning team
  • You can make a difference

Career Opportunities

  • Opportunities for promotion
  • Possibility for job training
  • Learn new skills and techniques