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Front Office Attendant
(Receptionist)
Experience level
Job Function
Job Industry
Min Education Level
Job Type
Job Description
A Big Opportunity for ...
- Welcome guests warmly and provide a professional first impression of the hotel.- Perform check-in and check-out procedures accurately and efficiently.- Verify guest reservations, identification, and payment methods.- Handle room assignments and issue room keys.- Respond to guest inquiries, requests, and complaints promptly and professionally.- Provide information about hotel facilities, services, local attractions, and transportation.- Process payments, prepare guest bills, and balance cash transactions according to hotel procedures.- Answer telephone calls and direct inquiries to the appropriate departments.- Ensure the front desk, lobby, and reception area remain clean, organized, and welcoming.- Follow hotel policies, safety procedures, and data privacy requirements.- Assist with guest arrivals, departures, reservations, and other administrative tasks as
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