OK to Continue
Yes No Thanks
OK to Continue
Job Seeker Reactivate Your Account
Thank you, this account has been Deactivated.
Do you want to Reactivate your account?
No
Yes

International Card Dispute Specialist

(Fraud Officer)

WING BANK (CAMBODIA ) PLC
Boeng Keng Kang | Phnom Penh
Verified This job has been verified by the company as a real job vacancy.
2 days ago
Recruiter active 16 hours ago The recruiter at this company was last active reviewing applications.
Phnom Penh
Verified
Recruiter active 16 hours ago The recruiter at this company was last active reviewing applications.
APPLY HERE
Company Profile Jobs From this Company 124
Sorry, Unable to Apply
x
55%
Please Upload CV Attachment, or update your JobNet Profile to at least 55% of completion.
Upload CV
Update Profile

International Card Dispute Specialist

WING BANK (CAMBODIA ) PLC
Phnom Penh
APPLY HERE

International Card Dispute Specialist

(Fraud Officer)

WING BANK (CAMBODIA ) PLC
Recruiter active 16 hours ago The recruiter at this company was last active reviewing applications.
Cambodia - Phnom Penh
Verified This job has been verified by the company as a real job vacancy.
Boeng Keng Kang | Phnom Penh
2 days ago
Verified This job has been verified by the company as a real job vacancy.
Recruiter active 16 hours ago The recruiter at this company was last active reviewing applications.
APPLY HERE

Experience level

Experienced Non-Manager

Job Function

Legal, Risk and Compliance

Job Industry

Banking/ Insurance/ Microfinance

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

An Exciting Opportunity for ...

  • Handle all incoming chargebacks for ATM and POS Acquiring merchants in a timely manner.
  • Process chargebacks, re-presentments, pre-arbitration, and arbitration based on card scheme regulations.
  • Investigate and analyze all types of card payment disputes and determine the proper solution for customers.
  • Monitor merchant transactions and contact the Issuing bank for transaction confirmation.
  • Report all retrieval disputes to avoid missing any cases from cardholders and relevant teams.
  • Provide prompt support to relevant teams regarding dispute cases and card payment issues.
  • Check and respond to all emails from external and internal teams to resolve disputes effectively and promptly.

Open To

Male/Female

Job Requirements

  • Educational background in banking/management at Bachelor’s degree or related fields.
  • 5 years of experience in the Banking or financial sector.
  • 2-3 years of experience in Card Dispute resolution, fraud, and risk management.
  • Other related experience in understanding merchant settlement, merchant operations, card authorization, and transaction monitoring.
  • Proficient in English and Khmer with both verbal communication and writing skills.
  • Proactive, good teamwork, and customer service-oriented.
  • Excellent organizational and leadership abilities.
  • Strong communication skills and the ability to cooperate well with other parties.
  • Ability to work independently within a team spirit and under pressure.

What We Can Offer

Benefits

Rewards for over performance

Highlights

  • An awesome company
  • Join a winning team
  • You can make a difference

Career Opportunities

  • Opportunities for promotion
  • Possibility for job training
  • Learn new skills and techniques
Apply Here

Apply for this job

OR
More jobs from this employer

Experience level

Experienced Non-Manager

Job Function

Legal, Risk and Compliance

Job Industry

Banking/ Insurance/ Microfinance

Min Education Level

Bachelor Degree

Job Type

Full Time

More Similar Jobs

See More Jobs

Share with a Friend