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🔸To maintain relationships with key suppliers to procure sustainable best value propositions for: Customs clearance for import/export by land, sea & air shipments (Duty tax and duty-free), Air Freight, Ocean Freight and Inland Freight.

🔸To bring the best customer service level by proactively set up shipment plans and documentation services with customers and suppliers. Actively update to customers on the shipment status. Dynamically, able to settle the logistics issues with favorable solutions.

🔸To be able to carry out the documentation task with 100% accuracy such as checking documents, preparing documents: Import application for duty tax, duty-free, Export application, Import permit, Duty tax calculation, Payment request (Internal).

🔸To ensure the data in the company system, and reporting are accurate and on-time manner, including Midas system, Payment request report, Cash-out estimation report, Container control report.

🔸To deliver departmental Key Performance indicators.

🔸Handling customer complaints and designing corrective action plan and preventive action plan.

🔸Retain the relationship and build up team engagement for both within the team and amongst teams.

🔸Bachelor Degree of BBA, International Business, Logistics or related field.

🔸Strong skill understanding of logistics operations and supply chain management.

🔸Excellent communication and negotiation skills.

🔸Good interpersonal skill.

🔸Ability to work independently and as part of a team.