Operation Specialist (Chinese Speaking)

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Operation Specialist (Chinese Speaking)

(Operation staff)

Wow Now

Boeng Keng Kang | Phnom Penh

1 Post

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Operation Specialist (Chinese Speaking)

Wow Now, Boeng Keng Kang | Phnom Penh

Apply Here

Operation Specialist (Chinese Speaking)

Wow Now

Apply Here

Operation Specialist (Chinese Speaking)

(Operation staff)

Wow Now

Cambodia - Phnom Penh

Boeng Keng Kang | Phnom Penh

1 Post

1 week ago

Apply Here

Experience level

Experienced Non-Manager

Job Function

Project, Operations Management

Job Industry

Internet Services

Min Education Level

Professional Certificate

Job Type

Full Time

Job Description

An Excellent Opportunity for ...

Monitor daily operational data, including driver, order, and user data, promptly identify anomalies, and report them.
Organize and update routine operational reports as required. Conduct market research, driver surveys, user surveys, etc., and compile research reports.
Operate the operational backend, such as configuring and distributing coupons.
Execute online and offline promotional activities, including copywriting, material preparation, and on-site coordination.
Maintain daily communication with customer service, risk control, driver management, and vehicle management teams, and follow up on specific driver or passenger cases.
Complete other operational support tasks assigned by leadership.

Open To

Male/Female

Job Requirements

Fluent in Chinese, with proficiency in reading and writing Chinese preferred.
Proficient in using common office software, with the ability to skillfully use Excel for basic data processing.
Task-oriented: Able to clearly understand task requirements and complete assigned work on time, with quality and quantity ensured.
Detail-oriented: Patient and meticulous when handling data, configuring activities, and communicating with users to avoid errors.
Proactive in feedback: Capable of thinking independently when encountering issues and promptly reporting progress and difficulties to leadership.
Possess strong communication skills, enabling effective interaction with drivers, users, and internal colleagues.
Able to adapt to the fast-paced nature of the internet industry and possess a certain level of resilience to work under pressure.

What we can offer

Benefits

- Seniority Pay- NSSF
- insurance & 50% Pension Fund
- Annual Leave, Sick Leave follow Labor law
- Public Holiday Follow Labor Law

Highlights

- Join an experienced team

Career Opportunities

- Learn new Skills on the job

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