Operations Manager in Phnom Penh

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Operations Manager

SOR YIM TRANSPORTATION CO.,Ltd

Dangkao | Phnom Penh

1 Post

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Operations Manager

SOR YIM TRANSPORTATION CO.,Ltd, Dangkao | Phnom Penh

Apply Here

Operations Manager

SOR YIM TRANSPORTATION CO.,Ltd

Apply Here

Operations Manager

SOR YIM TRANSPORTATION CO.,Ltd

Cambodia - Phnom Penh

Dangkao | Phnom Penh

1 Post

Today

Apply Here

Experience level

Manager

Job Function

Management

Job Industry

Logistics/Transport

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

A Great Opportunity for ...

Direct daily fleet routing, dispatching, driver assignments, and shipment tracking to ensure ontime delivery (OTD) across all Cambodia routes.
Direct, mentor, and evaluate dispatchers, route planners, driver coordinators, and administrative staff.
Work with HR to manage driver rosters, shift planning, overtime, and recruitment to match seasonal peak demands.
Implement continuous training programs covering transport management systems (TMS), defensive driving, customer service, and loading safety.
Partner with Account Managers to meet key performance indicators (KPIs) and Service Level Agreements (SLAs) for enterprise clients.
Act as the primary escalation point for delivery delays, cargo damage, or transport disruptions, providing swift root-cause analysis and preventive solutions.
Generate and present weekly and monthly operational and service performance reports to key clients and internal executives.
Ensure full compliance with Cambodian road traffic laws, ministry of transport mandates, axle weight limits, and customs/border-crossing documentation requirements.
Implement Health, Safety, and Environment (HSE) protocols, vehicle inspection checklists, and cargo securing procedures.
Lead investigations into traffic accidents, cargo loss, or claims, maintaining full documentation for audits and insurance policies.
Monitor and manage operational budgets, focusing on fuel consumption, toll fees, fleet maintenance expenses, and subcontractor rates.
Negotiate competitive rates and contracts with third-party truck owners, maintenance vendors, and equipment suppliers.
Audit operational invoices, fuel logs, and driver allowances prior to finance approval to prevent cost leakage.

Open To

Male/Female

Job Requirements

Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or a related field.
Minimum 3 to 5 years of progressive experience in logistics/transportation operations, with at least 2 years in a supervisory or management role within a 3PL or trucking environment.
Demonstrated track record managing multi-modal or fleet-based transport networks within Cambodia.
Proficiency in Transport Management Systems (TMS), Fleet GPS Tracking tools, and ERPs (e.g., SAP, Oracle, or local equivalents).
Deep understanding of Cambodian transport infrastructure, key shipping corridors (e.g., Phnom Penh, Sihanoukville, Siem Reap), and customs/traffic regulations.
Advanced skills in MS Excel for cost analysis, route optimization, and operational reporting.
Native Khmer speaker with strong professional English communication skills (written and spoken).
Proven ability to troubleshoot transport emergencies under pressure.
Strategic approach to vendor management and conflict resolution.
Strong interpersonal skills to manage diverse teams, ranging from truck drivers to C-level executives.