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Team Supervision & Support

• Oversee daily activities of the sales team (indoor and outdoor).
• Assign tasks, monitor performance, and ensure target achievement.
• Support staff in closing difficult deals and resolving customer objections.

Audit & Credit Control

• Verify customer credit limits and payment history before deal approval.
• Audit sales reports, invoices, and team documentation for accuracy.
• Ensure compliance with company policies and financial procedures.

Customer Interaction

• Greet and assess key customers, especially for high-value or sensitive cases.
• Handle escalated complaints and ensure smooth onboarding.
• Occasionally join outdoor sales visits to support team or close deals directly.

Operational Management

• Design and improve sales workflows, reporting formats, and follow-up systems.
• Coordinate with finance, logistics, and admin teams to ensure smooth operations.
• Track KPIs, prepare weekly/monthly performance reports.

Training & Coaching

• Conduct role-play sessions and training for new and existing staff.
• Guide team on credit handling, customer communication, and deal closure techniques.

• Proven experience in sales supervision, credit control, or field sales.
• Strong leadership and problem-solving skills.
• Ability to communicate professionally in Khmer and English.
• Familiarity with sales reporting tools and customer audit procedures.
• Willingness to travel for outdoor sales and customer visits.

Working Conditions:

• Full-time, based in Phnom Penh.
• Have to go outdoor sales and build customer relationship.
• Can travel to customer sites or branch locations.
• Reports directly to senior management.