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Senior Client Services Advisor

(Customer Service Assistant)

WING BANK (CAMBODIA ) PLC
Boeng Keng Kang | Phnom Penh
Verified This job has been verified by the company as a real job vacancy.
1 day ago
Recruiter active 1 day ago The recruiter at this company was last active reviewing applications.
Phnom Penh
Verified
Recruiter active 1 day ago The recruiter at this company was last active reviewing applications.
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Senior Client Services Advisor

WING BANK (CAMBODIA ) PLC
Phnom Penh
APPLY HERE

Senior Client Services Advisor

(Customer Service Assistant)

WING BANK (CAMBODIA ) PLC
Recruiter active 1 day ago The recruiter at this company was last active reviewing applications.
Cambodia - Phnom Penh
Verified This job has been verified by the company as a real job vacancy.
Boeng Keng Kang | Phnom Penh
1 day ago
Verified This job has been verified by the company as a real job vacancy.
Recruiter active 1 day ago The recruiter at this company was last active reviewing applications.
APPLY HERE

Experience level

Experienced Non-Manager

Job Function

Customer Service, Support

Job Industry

Banking/ Insurance/ Microfinance

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

An Exciting Opportunity for ...

  • Identify sales opportunity and take appropriate actions to influence customer buying behavior by delivering the effective consultative service to both new and existing customer
  • Process customer account opening over the counter to achieve individual set deposit target
  • Verify customer identification and required documents to confirm their eligibility for account opening, and follow up any incomplete documents
  • Resolve account service-related issues which aim to provide effective customer satisfaction and retention
  • Maintain secure, efficient and accurate filing to keep the confidentiality of customers and serve as a reference for any further settlement of disputes
  • Maintain the superior product and service knowledge to ensure the quality of customer service provided
  • Create effective referral networks including internal relationships, existing customers and local market activities to broadly promote the Bank’s product and services
  • Promote the Bank’s products and services to create the brand awareness and customer traffic
  • Create effective referral networks including internal relationship, existing customers and local market activities
  • App Activation, KYC Upgrade, Internet Banking

Open To

Male/Female

Job Requirements

  • Bachelor’s degree Finance and banking, accounting or any relevant fields
  • Working Experience:Obtain at least 1 year working experience in customer service
  • Business Understanding:
  • Customer services
  • Good in communication
  • English is fair or good
  • Word, Excel, Internet and Outlook

What We Can Offer

Benefits

Rewards for over performance

Highlights

  • An awesome company
  • Join a winning team
  • You can make a difference

Career Opportunities

  • Opportunities for promotion
  • Possibility for job training
  • Learn new skills and techniques
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Experience level

Experienced Non-Manager

Job Function

Customer Service, Support

Job Industry

Banking/ Insurance/ Microfinance

Min Education Level

Bachelor Degree

Job Type

Full Time

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