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Senior Client Services Advisor

(Customer Service Assistant)

WING BANK (CAMBODIA ) PLC
Boeng Keng Kang | Phnom Penh
  1 Post
Verified This job has been verified by the company as a real job vacancy. 5 day(s) ago
Recruiter active6 days ago The recruiter at this company was last active reviewing applications.
Phnom Penh
Verified
Recruiter active6 days ago The recruiter at this company was last active reviewing applications.
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Senior Client Services Advisor

WING BANK (CAMBODIA ) PLC
Phnom Penh
Apply Here

Senior Client Services Advisor

(Customer Service Assistant)

WING BANK (CAMBODIA ) PLC
Recruiter active6 days ago The recruiter at this company was last active reviewing applications.
Cambodia - Phnom Penh
Verified This job has been verified by the company as a real job vacancy.
Boeng Keng Kang | Phnom Penh
  1 Post
5 day(s) ago
Verified This job has been verified by the company as a real job vacancy.
Recruiter active6 days ago The recruiter at this company was last active reviewing applications.
Apply Here

Experience level

Experienced Non-Manager

Job Function

Customer Service, Support

Job Industry

Banking/ Insurance/ Microfinance

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

A Good Opportunity for ..

  • Identify sales opportunity and take appropriate actions to influence customer buying behavior by delivering the effective consultative service to both new and existing customer
  • Process customer account opening over the counter to achieve individual set deposit target
  • Verify customer identification and required documents to confirm their eligibility for account opening, and follow up any incomplete documents
  • Resolve account service-related issues which aim to provide effective customer satisfaction and retention
  • Maintain secure, efficient and accurate filing to keep the confidentiality of customers and serve as a reference for any further settlement of disputes
  • Maintain the superior product and service knowledge to ensure the quality of customer service provided
  • Create effective referral networks including internal relationships, existing customers and local market activities to broadly promote the Bank’s product and services
  • Promote the Bank’s products and services to create the brand awareness and customer traffic
  • Create effective referral networks including internal relationship, existing customers and local market activities
  • App Activation, KYC Upgrade, Internet Banking

Open To

Male/Female

Job Requirements

  • Bachelor’s degree Finance and banking, accounting or any relevant fields
  • Working Experience:Obtain at least 1 year working experience in customer service
  • Business Understanding:
  • Customer services
  • Good in communication
  • English is fair or good
  • Word, Excel, Internet and Outlook

What we can offer

Benefits

Rewards for over performance

Highlights

  • An awesome company
  • Join a winning team
  • You can make a difference

Career Opportunities

  • Opportunities for promotion
  • Possibility for job training
  • Learn new skills and techniques
Apply Here

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Experience level

Experienced Non-Manager

Job Function

Customer Service, Support

Job Industry

Banking/ Insurance/ Microfinance

Min Education Level

Bachelor Degree

Job Type

Full Time

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