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Senior Customer Service Executive

(Customer Relation Officer)

Viet Trans Link Forwarding (Cambodia ) Co.,Ltd
Ruessei Kaev | Phnom Penh
  1 Post
Verified This Job has been Verified as
Real by the Company.
This Job has been Verified as
Real by the Company.
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Recruiter active1 week ago This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company.
This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company.
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Senior Customer Service Executive

(Customer Relation Officer)

Viet Trans Link Forwarding (Cambodia ) Co.,Ltd
Recruiter active1 week ago This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company.
This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company.
Cambodia - Phnom Penh
Verified This Job has been Verified as
Real by the Company.

Experience level

Experienced Non-Manager

Job Function

Customer Service, Support

Job Industry

Logistics/Transport

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

An Exciting Opportunity for ...

  • Communicate, verify bookings
  • Place booking to nominated carrier/airline
  • Release booking to shipper
  • Submit SI and VGM to carrier
  • Issue draft HBL and checking draft MBL
  • Update customer systems / Comply account SOP
  • Send pre-alert If require
  • Issue HBL/HAWB to shipper after cargo check in our warehouse and issue PR,PL
  • sheet for invoice issuing
  • Filing / Send info to team for AMS/ISF/ENF.
  • Coordinate with supplier for doing consolidation
  • giving new idea & find out new techniques to ensure a smooth handling for team
  • Account rotation and support / resolve any issue incur with team
  • Communicate and support to customer/suppliers
  • Communication with OPS team and FIN team for clearance document and invoice
  • issuing
  • Giving new idea & find out new techniques to ensure a smooth handling for team
  • Accept all assignment that assign from management

Open To

Male/Female

Job Requirements

  • Able to use English for business communication
  • Good computer skill (Ms. Office, internet, and Typing)
  • Min 2-3 years experiences in Operation/Customer Service Specialist
  • Hard-working, punctual and result-oriented person.

What we can offer

Benefits

- Rewards for over performance

Highlights

- Join an experienced team

Career Opportunities

- learn new Skills on the jobs