Senior Officer, MIS Operation Support

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Senior Officer, MIS Operation Support

(IT Support)

Woori Bank Cambodia

Por Senchey | Phnom Penh

1 Post

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Senior Officer, MIS Operation Support

Woori Bank Cambodia, Por Senchey | Phnom Penh

Senior Officer, MIS Operation Support

Woori Bank Cambodia

Senior Officer, MIS Operation Support

(IT Support)

Woori Bank Cambodia

Cambodia - Phnom Penh

Por Senchey | Phnom Penh

1 Post

15 Jan 2026

Experience level

Experienced Non-Manager

Job Function

IT Hardware, Software

Job Industry

Banking/ Insurance/ Microfinance

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

A Big Opportunity for ...

Play role as a tester on system bug fixing, restoration test on T24 system as quarterly and Be doer on loan write-off to T24 system.
Rarely escalate problems to Manager, MIS Operations Support if the relevant problems or issues details involve higher level.
Daily support on declaration product parameters and authorization some transaction from Officer, MIS
Day to day to end user operational support in order to provide basic problem resolution of core banking system.
Daily support all kinds of in-house systems and credit bureau (B2B) system
Day to day to end user operational support on iPad application (VPS-LA & LC) in order to provide problem resolution as well
Daily support to mobile money partner (Wing, eMoney, True money & Smart luy and Ly Hour Weyluy).
Daily support to Mobile Banking service (MB app).
Daily support to request of penalty waives, update VC code, CSO code, PD capture…etc
Ensure problems and solutions are recorded into help desk system properly.
Prepare and provide/refresh any training courses to poor end users selective to improve their daily work smoothly related to system.
Keep updating information to users (Teller, Teller Supervisor, RSA, CSO/Co, BM & RM) about system change.
Prepare and provide/refresh any training courses to poor end users selective to improve their daily work smoothly related to system.
Keep updating information to users (Teller, Teller Supervisor, RSA, CSO/Co, BM & RM) about system change.

Open To

Male/Female

Job Requirements

Bachelor degree in accounting field or other equivalent fields.
At least 1 year experience with core banking system (CBS), TX system(ATM) or accounting system.
Skills on using computer programs (Word, Excel, Power-point, Lotus Notes).
Skills on problem solving.
Skill on accounting in MFI.
Strong calculation skills.
Good understanding, speaking and writing in English language are preferable.

What we can offer

Benefits

We offer competitive remuneration package and opportunity for career and personal development.

Highlights