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Branch Operation Support Officer

(Operation staff)

WING BANK (CAMBODIA ) PLC
Boeng Keng Kang | Phnom Penh
  1 Post
Verified This job has been verified by the company as a real job vacancy. 6 day(s) ago
Recruiter active6 days ago The recruiter at this company was last active reviewing applications.
Phnom Penh
Verified
Recruiter active6 days ago The recruiter at this company was last active reviewing applications.
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Branch Operation Support Officer

WING BANK (CAMBODIA ) PLC
Phnom Penh
Apply Here

Branch Operation Support Officer

(Operation staff)

WING BANK (CAMBODIA ) PLC
Recruiter active6 days ago The recruiter at this company was last active reviewing applications.
Cambodia - Phnom Penh
Verified This job has been verified by the company as a real job vacancy.
Boeng Keng Kang | Phnom Penh
  1 Post
6 day(s) ago
Verified This job has been verified by the company as a real job vacancy.
Recruiter active6 days ago The recruiter at this company was last active reviewing applications.
Apply Here

Experience level

Experienced Non-Manager

Job Function

Project, Operations Management

Job Industry

Banking/ Insurance/ Microfinance

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

An Exciting Opportunity for ...

  • Contribute to consistent service levels to customers across all branches and own department, regardless of fluctuations in staffing due to absences, leave, or unexpected high demand.
  • Provide readily available support to branches reducing the need for existing branch staff to work overtime or handle excessive workloads.
  • Ensure consistent adherence to bank policies, procedures, and regulatory requirements across all branches by providing trained personnel to temporarily fill staffing gaps.
  • Performing a variety of routine operational tasks to ensure consistent service delivery and adherence to bank procedures.
  • Support the development and implementation of policies, procedures, and controls to enhance the efficiency and effectiveness of branch operations.
  • Participate in cross-functional projects and initiatives to improve overall operational performance and customer experience.
  • Participate in training programs to enhance skills and knowledge, and contribute to the onboarding of new staff in both branch and back office roles
  • Foster strong communication and collaboration among branches and back office teams to ensure alignment in achieving service delivery objectives.
  • Undertake additional responsibilities and tasks as assigned by the manager to support overall branch operations and meet organizational goals

Open To

Male/Female

Job Requirements

  • Bachelor degree in any field preferably in Business, IT, Banking, or English
  • At least 2 of experience in relevant fields
  • 1 year experience in conventional banking i.e. customer service, Teller, Branch Operation Support, or in digital Banking
  • Good understanding of basic banking operations and procedures.
  • Excellent customer service skills and a professional demeanor.
  • Able to travel across provinces
  • Good English (speaking and writing)

What we can offer

Benefits

*Rewards for over performance

Highlights

  • An awesome company
  • Join a winning team
  • You can make a difference

Career Opportunities

  • Opportunities for promotion
  • Possibility for job training
  • Learn new skills and techniques
Apply Here

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Experience level

Experienced Non-Manager

Job Function

Project, Operations Management

Job Industry

Banking/ Insurance/ Microfinance

Min Education Level

Bachelor Degree

Job Type

Full Time

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