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Branch Operation Support Officer

(Operation staff)

WING BANK (CAMBODIA ) PLC
Boeng Keng Kang | Phnom Penh
Verified This job has been verified by the company as a real job vacancy.
1 day ago
Recruiter active 1 day ago The recruiter at this company was last active reviewing applications.
Phnom Penh
Verified
Recruiter active 1 day ago The recruiter at this company was last active reviewing applications.
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Branch Operation Support Officer

WING BANK (CAMBODIA ) PLC
Phnom Penh
APPLY HERE

Branch Operation Support Officer

(Operation staff)

WING BANK (CAMBODIA ) PLC
Recruiter active 1 day ago The recruiter at this company was last active reviewing applications.
Cambodia - Phnom Penh
Verified This job has been verified by the company as a real job vacancy.
Boeng Keng Kang | Phnom Penh
1 day ago
Verified This job has been verified by the company as a real job vacancy.
Recruiter active 1 day ago The recruiter at this company was last active reviewing applications.
APPLY HERE

Experience level

Experienced Non-Manager

Job Function

Project, Operations Management

Job Industry

Banking/ Insurance/ Microfinance

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

An Excellent Opportunity for ...

  • Contribute to consistent service levels to customers across all branches and own department, regardless of fluctuations in staffing due to absences, leave, or unexpected high demand.
  • Provide readily available support to branches reducing the need for existing branch staff to work overtime or handle excessive workloads.
  • Ensure consistent adherence to bank policies, procedures, and regulatory requirements across all branches by providing trained personnel to temporarily fill staffing gaps.
  • Performing a variety of routine operational tasks to ensure consistent service delivery and adherence to bank procedures.
  • Support the development and implementation of policies, procedures, and controls to enhance the efficiency and effectiveness of branch operations.
  • Participate in cross-functional projects and initiatives to improve overall operational performance and customer experience.
  • Participate in training programs to enhance skills and knowledge, and contribute to the onboarding of new staff in both branch and back office roles
  • Foster strong communication and collaboration among branches and back office teams to ensure alignment in achieving service delivery objectives.
  • Undertake additional responsibilities and tasks as assigned by the manager to support overall branch operations and meet organizational goals

Open To

Male/Female

Job Requirements

  • Bachelor degree in any field preferably in Business, IT, Banking, or English
  • At least 2 of experience in relevant fields
  • 1 year experience in conventional banking i.e. customer service, Teller, Branch Operation Support, or in digital Banking
  • Good understanding of basic banking operations and procedures.
  • Excellent customer service skills and a professional demeanor.
  • Able to travel across provinces
  • Good English (speaking and writing)

What We Can Offer

Benefits

*Rewards for over performance

Highlights

  • An awesome company
  • Join a winning team
  • You can make a difference

Career Opportunities

  • Opportunities for promotion
  • Possibility for job training
  • Learn new skills and techniques
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Experience level

Experienced Non-Manager

Job Function

Project, Operations Management

Job Industry

Banking/ Insurance/ Microfinance

Min Education Level

Bachelor Degree

Job Type

Full Time

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