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JOB PURPOSE / PRINCIPAL ACCOUNTABILITIES: Business Analysis:

• Collaborate with stakeholders to gather, analyze, and document business requirements.
• Translate business needs into functional specifications and user stories.
• Conduct gap analysis and propose effective solutions.
• Support system design, testing, and implementation phases.
• Facilitate workshops, interviews, and process mapping sessions

Project Management:

• Initiate plan, execute, and monitor IT projects using appropriate methodologies (Agile, Waterfall, Hybrid).
• Develop project charters, timelines, budgets, and resource plans.
• Track progress, manage risks, and resolve issues to ensure successful delivery.
• Coordinate cross-functional teams and vendors.
• Prepare and present project status reports to management.

Leadership & Collaboration:

• Lead and direction BA& Project team.
• Coach, mentor, and develop team members to improve analytical, delivery, and stakeholder management capabilities.
• Allocate resources across initiatives and prioritize work based on business impact and capacity.
• Act as an escalation point for delivery, stakeholder, and resource challenges.

Governance, Standard & Best Practices:

• Establish, enforce, and continuously improve business analysis and project management frameworks, standards, and templates.
• Ensure compliance with governance requirements, SDLC, and internal controls.
• Oversee quality of deliverables including BRDs, functional specifications, project charters, and status reports.
• Support audits, regulatory requirements, and management reviews related to IT initiatives.

JOB REQUIREMENTS: Qualifications & Experience:

• MBA/bachelor’s degree in IT, Business, or related field.
• 5+ years of experience in business analysis and project management.
• Demonstrated experience leading teams, initiatives, or portfolios.
• Experience working with senior stakeholders and management-level reporting.
• Experience with governance, SDLC, or delivery frameworks.
• Exposure to core insurance systems (e.g., Ingenium) is a strong advantage.
• PMP, CBAP, Agile, or equivalent certifications preferred.

Skills:

• Having leadership, coaching, and people development capability.
• Strategic thinking and decision-making.
• Governance, risk, and compliance mindset.
• Executive communication and presentation skills.
• Ability to influence without formal authority.
• Change management and organizational alignment skills.