Key Responsibilities: • Leading development of the Trade Planning to achieve defined business objectives across all product categories • Responsible for management and monitoring of Trade Marketing Investments and initiatives execution. • Contribute to the department’s goals and objectives and improve market share, customer satisfaction and productivity performance. • Responsible for Trade Marketing & solutions with external & internal customers to grow the categories • Responsible for driving sales performance by developing and initiating the promotional program • Strategize, execute, and optimize a data-driven demand generation Marketing Promotion and Campaign strategy to achieve sales goals for an assigned geographic or demographic defined market segment. • Collaborate with marketing teams to build prescriptive persona-based buyer journeys as the foundation for Marketing Promotion and Campaign strategy • Work with marketers across our team and in our company to ensure proper messaging, timing, and execution of multi-channel campaigns • Manage the Promotion performance against targets and recommending next steps with Merchandising or trade plan
The Invoice Control Supervisor is responsible for overseeing all invoice-related activities to ensure accuracy, compliance, and timely processing. This role involves managing a team, verifying invoice documentation, liaising with internal departments and suppliers, and ensuring proper control over invoice and payment workflows. Key Responsibilities: Invoice Management & Validation • Review and verify supplier invoices to ensure accuracy and compliance with company policies. • Match invoices against purchase orders, contracts, and delivery notes. • Investigate discrepancies and follow up on corrections. • Monitor invoice aging and ensure timely approvals for payment processing. Coordination & Communication • Coordinate with cross departments to resolve invoice-related issues. • Work closely with suppliers to resolve billing discrepancies. • Support month-end closing by providing required invoice and accrual reports. Team Supervision & Workflow Control • Supervise and support invoice processing staff. • Monitor daily tasks to ensure timely and accurate processing of invoices. • Develop and enforce invoice handling procedures. • Provide training and guidance to the team on updated procedures or tools.
This is a sales position responsible for promoting the company's products and services and building relationships with new and existing customers. SPECIFIC DUTIES AND JOB FUNCTIONS 1. Enhance/improve/introduce the company’s relationship and alignment with assigned accounts 2. Manage relationships with key account customers and approach potential target to be Makro customers. Also identify market opportunity, un-tapped areas to increase sales and margin. 3. Work closely with Key Account HO to define development strategy for individual Key Account Customers to increase customer spending and loyalty. 4. Dealing with the Influence and Decision Maker of Key Account Customers to succeed the Top Line and Bottom Line target (KPIs: Sales & Profit and number of valuable accounts) 5. Work with Store SGM/CDM/ASGM/Fresh Manager/Section Manager and Commercial to develop effective customer activities plan by individual Key Account Customer on a regular basis 6. Work with Store Operation team (SGM/CDM/ASGM) to ensure effective communication/ transaction of customer agreement and expectation to meet 100% customer satisfaction. 7. Coordinate with Commercial team, Quality Assurance, and O2O store team to ensure product supply and product quality are within an agreement with Key Account Customers. 8. Work with Finance on risk assessment of those potential customers to ensure zero risk to Makro. 9. Collaborate, prepare and support documents for Legal on credit sales agreement to be in line flavor of Makro. 10. Ensure good working relationship with internal and external customer in achievement of optimum customer satisfaction. 11. Others tasks are assigned from managements.
Responsible for assisting the Bakery Manager in controlling and establishing the tactics and activity programs for the people who work at the bakery store, with the purpose of promoting sales while keeping focus on positive margins and actively improving the profitability of the store. Controlling and coordinates activities involved with bakery production, sale, and distribution of bakery products Monitors the freshness and quality of all baked goods; monitors sell-by date on related products and proper FIFO rotation of stock Follow up variety and quantity of bakery products to be produced, according to orders and sales projections Control sales activities, following standard business practices Prepare product distribution to customers and pay attention to customers’ needs ensuring high levels of customer service - create customer satisfaction by building relationships, paying attention to all inquiries, complaints, and recommendations from customers; when possible, make eye contact and greet customers, or when a customer asks for the location of an item, ensure the customer is accompanied to the specific location Introduces and promotes Own Brand product to the customers; has knowledge to clearly present the specifications of products to customers and introduce new product by arranging demos Presents product according to the 6 Rights + 1 merchandising philosophy Ensures safety of all employees and customers; safety equipment and safety protective wear utilized at all times, department is safe from potential accidents, and spills are never left unattended Follow up with suppliers to arrange purchase and delivery of bakery supplies Implements, through subordinate managerial personnel, policies to utilize human resources, machines, and materials productively as assigned by Section Manager May also train subordinates in all phases of bakery activities May also manage bakery that produces only specialty products, for example bagels or pastries May also manage bakery that sells products to general public, and may also prepare bakery products
• Assist the Product Group Manager/Merchandising Manager in the assortment selection and purchase of merchandise to maximize sales. • Monitor sales and inventory on a weekly basis and report out to the team weekly. • Perform merchandise order process for assigned merchandise category: merchandise order creation, manage approval process, vendor follow-up, management of delivery schedules, receipts/deliveries and cancellations • Perform competitive shopping activities to assess the competition and make strategic recommendations with Merchandise Buyer in response to the competition and market activity • Participate in regularly held business meetings; provide feedback and help establish strategies in conjunction with Merchandise Buyer. • Provide basic analysis of key business data and reporting, including the creation and monitoring of selling reports, vendor reports, stock analysis and other ad hoc reports • Develop effective relationships with supplier and appropriately interact with them to follow up on open business issues. • Begin to effectively utilize the merchandising systems and understand the merchandise process • Develop and demonstrate basic product knowledge through sharing information gained from competitive shopping and market analysis
Accountable for planning, managing, controlling and establishing the tactics and activity programs for the store and the people who work at the store, with the purpose of promoting sales while keeping focus on positive margins and actively improving the profitability of the store. Directs and coordinates activities involved with production, sale, and distribution of bakery products Ensures the freshness and quality of all baked goods; ensures monitoring of sell-by date on related products and proper FIFO rotation of stock Determines variety and quantity of bakery products to be produced, according to orders and sales projections Develops budget for bakery operation, utilizing experience and knowledge of current market conditions Directs sales activities, following standard business practices Prepares product distribution to customers and pays attention to customers’ needs ensuring high levels of customer service - create customer satisfaction by building relationships, paying attention to all inquiries, complaints, and recommendations from customers; when possible, make eye contact and greet customers, or when a customer asks for the location of an item, ensure the customer is accompanied to the specific location Introduces and promotes Own Brand product to the customers; has knowledge to clearly present the specifications of products to customers and introduce new product by arranging demos and product trial events Surveys competitors’ pricing and presents product according to the 6 Rights + 1 merchandising philosophy Maintains high standard of health and safety in the store; responsible for ensuring safety of all employees and customers – ensure safety equipment and protective wear is utilized at all times and department is safe from potential accidents; ensure a spill is never left unattended Negotiates with suppliers to arrange purchase and delivery of bakery supplies Implements, through subordinate managerial personnel, policies to utilize human resources, machines, and materials productively Hires and discharges employees May also train subordinates in all phases of bakery activities Ensures strict compliance with company dress code Prepare monthly manpower schedule for staff May also manage bakery that produces only specialty products, for example bagels or pastries May also manage bakery that sells products to general public, and may also prepare bakery products
Responsible for assisting the Butchery Manager in managing the department in terms of achieving sales & profit to budget targets and above, controlling stock level, minimising shrinkage and operation costs, maintaining and improving stock display/presentation, providing high standards of customer service, cutting and preparing meat to customer specifications, and ensuring high productivity of staff in the department. Duty of care with company assets Assists in preparing the daily ordering (DC & direct supply) and recommends adjustments or cancellation for the approval of the Fresh Manager; plans Makro Mail stock in advance Monitors to ensure high standard of receiving and display of quality product (indication of freshness - smell, color), including appearance and proper FIFO rotation of related floor stock; takes action regarding mutation trimming of products management (e.g. pork shoulder to pork mince). Ensures compliance to FIFO method through systematic stocking of reserved stocks in the storage area Ensures the deliveries by supplier are on time, as well as proper quality and specification of product delivered Checks the adequacy of inventory through perpetual/ quarterly random inventory count to ensure that the standard level is available to meet projected sales and avoid over stock & stock shortages Pays attention to customers’ needs ensuring high levels of customer service; creates customer satisfaction by building relationships, paying attention to all inquiries, complaints, and recommendations from customers; teach staff to make eye contact and greet customers or accompany customer to the specific location of an item they are searching for Ensures full compliance with dress and uniform regulations, including GMP requirements and safety protection wear Maintains cleanliness of stock, shelves and working area (housekeeping) at GMP certification requirements level and monitors PCS support and manpower;Ensures preparation room, trays, multi racks are clean (follow cleaning schedule and etc.) Ensures a spill is never left unattended Maintains high standards of stock presentation and display;Replenishes stock; ensures Makro Mail, KVI, Top Sellers, and Gap check items are given priority Follows and teaches the 6 Rights +1 merchandising philosophy (the Right Merchandise, in the Right Place, at the Right Time, at the Right Price, in the Right Quantity, in the Right Condition, with the Right Service) Reviews and re-arranges stock presentation periodically (color and product type), while organizing top selling and slow movement/non-movement products accordingly Works with Section Manager on layout/plan-o-gram/space allocation (seasonal planning) Monitors and ensures signage & railcards are correct and up to date; regularly scans the railcards, price tickets, supplier bar code, signage, to ensure the correct information is printed and put up timely Checks product specification as set by Commercial department Controls disposal and clearance of articles;Monitors action regarding disposal/repackaging/clearance Records stock for clearance/disposal In absence of Section Manager/ AGSM, prepares documentation (stock level changes form) and obtains Store General Manager’s (SGM) approval Maintains and manages shrinkage to budgeted targets and below;Monitors and minimizes shrinkage by instructing staff in department how to properly handle merchandise and recommending strategies such as article transformations or markdowns for the approval of the Fresh Manager Proposes and allocates stocks in “low risk” areas Is aware of potential fraud with regard to staff, customer, supplier Discusses with Section Manager plan for scheduled stock take Verifies the process of stock counting to ensure procedure is followed Consistently checking and following up with staff on the accuracy of the counting and recording To assist in conducting and coordinating stock take activities;Ensures preparation is completed before the stock take day Ensures articles, bays, aisles are located as ALC plan Locates and arranges for articles to be placed on the registered aisle/bay Ensures pre-count articles are counted accurately on stock take day Ensures ALC keys the quantity counted into system Checks variance reports and does third count sheet the next day – works closely with Section Manager & ALC department Operation and maintaining of machinery/equipment;Ensures the department equipment is used properly, maintained according to manufactures guidelines and is in good working condition Coordinates with ALC & GA Department on cleaning, maintenance, or repair of equipment or tools Ensures safety & security procedures are practiced and complied with, including administrative policies (checklist) Monitors and orders through ALC ADMIN adequate packaging labels, etc Carry out any other duties assigned by the Section Manager, Fresh Manager, ASGM, SGM, or Duty Manager