Mazda Cambodia Jobs in Cambodia

To assist the Sales/Branch Manager in providing a professional and excellent level of customer service with existing and new customers Assist Sales/Branch Manager by completing all assigned duties Supervise and support Sales Consultant Prepare for new vehicle specification. Work with designer for vehicle’s e-catalogue Collect information from competitor and update to BM and sales team. Provide sales training and on-going mentoring to sales staff Handle customer issues, resolution and communicate escalated issues to the Sales/Branch Manager Communicate all sales relations issues, concerns, and incidents to Sales/Branch Manager Meet regularly with Sales/Branch Manager and provide detailed reporting on the overall performance of the team Vehicle sale to achieve the sales target Vehicle delivery and product explanation Responsible for checking the car display in Showroom to ensure all cars are clean Conduct Daily and Weekly sales meetings Consolidate daily, weekly and monthly report with ongoing deal potential customer report and send to Sales/Branch Manager Update your customer profile (customer-by-customer) and submit to Sales/Branch Manager every week Report market situation and competitors activities to the manager Build good relationship with customers for long business corporate Build up good brand image of the company and product in the market Report on market situation (Showroom customer feedback) once a week To conduct other jobs as assigned by managers

Guest Ambassador Manager

Phnom Penh

3 days ago

Responsible for continuous development of Mazda operation standards & protocols to ensure highest level of customer service for producing excellent feedback and customer satisfaction. Duties include overseeing customer facing personnel, training staff members to safeguard quality, grooming and company policies are followed. Ensure that standards are maintained at a superior level on a daily basis. Inspecting all department with their respective Manager's for cleanliness, ambience, service readiness, staff grooming & hospitality culture Identifying staff learning needs and assisting with development Coach, counsel and discipline all front line personnel according to Guidelines. Ensure staff greet and welcome all customer’s in accordance with Guidelines. Ensure implementation of all policies and house rules. Ensure that employees are, at all times, attentive, friendly, helpful and courteous to all customer’s, external & internal personnel Inspect grooming and attire of staff; rectify any deficiencies. Constantly monitor staff performance in all phases of service and job functions Monitor the staffs' interaction with customer, ensuring prompt and courteous service. Complete an inspection of facility surroundings, public areas and restrooms daily and rectify deficiencies with respective departments Provide feedback to frontline staff on their performance. Handle disciplinary problems and counsel employees Foster and promote a cooperative working climate, maximizing productivity and employee morale.

Sales Consultant

Phnom Penh

3 days ago

Welcome all customers to the showroom. Understands the vehicle by studying characteristics, capabilities, and features. Demonstrates vehicle features and takes customers on test drives. Responsible cleaning the car display in showroom to ensure all cars are clean. To identify prospects & opportunities for sales in assigned region To keep follow up with all clients and convert to hot/contract & delivery To close cooperate with other MFI/banks for supporting clients To transfer all amount of booking with accountant or administration To prepare and propose work plan/trip plan as daily/weekly/monthly basis Maintaining daily reporting structures and recording sale activity to the sale manager Build good relationships with customers for long business corporate. Report on market situation (showroom customer feedback). Create and build relationships with new and existing customers. Quote pricing, rates, and vehicle availability to clients Keep the achievement for the monthly sales target. Maintaining a customer database and communicating with them Other tasks assigned by supervisor or line Manager.

Mazda Cambodia Awards