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Assistant To Director Of Customer Experience

(Customer Service Assistant)

World Pop Travel-Tours Group
Doun Penh | Phnom Penh
  1 Post
Verified This job has been verified by the company as a real job vacancy. 26 Aug 2025
Recruiter active5 days ago The recruiter at this company was last active reviewing applications.
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Assistant To Director Of Customer Experience

World Pop Travel-Tours Group

Assistant To Director Of Customer Experience

(Customer Service Assistant)

World Pop Travel-Tours Group
Recruiter active5 days ago The recruiter at this company was last active reviewing applications.
Cambodia - Phnom Penh
Verified This job has been verified by the company as a real job vacancy.

Experience level

Experienced Non-Manager

Job Function

Customer Service, Support

Job Industry

Tourism/Travel Agency

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

A Big Opportunity for ...

Within and Outside World Pop Travel & Tour Group Co., Ltd.
KEY ACCOUNTABILITIES

  • Manage and assist DoCE for all admin works within the department and across the department within the company.
  • Check and review all the documents and advise to related teams to make sure all the document is correct and in order before submit to DoCE and Co-founder to sign or approve.
  • Review all policies under DoCE office and propose to DoCE if the policies are need to amend or new policy need to created
  • Assist to make the smooth communication among and across the department to meet company culture, mission and visions
  • Manage DoCE calendar and meeting schedules in order to well inform to related teams.
  • Review all the weekly and monthly report from all departments before present to DoCE and set for meeting
  • Participate all the meeting forums or lead the meeting assign by DoCE.
  • Minutes taking for all meeting lead by DoCE and presentation if necessary.
  • Other takes assigned by line manager.

Open To

Male/Female

Job Requirements

Education

  • Bachelor’s Degree in Business Administration, Logistics, Customer Service, or a related field preferred.
  • A minimum of 3 years of relevant working experience.

MS Office and Software

  • Technologically adept with strong computer skills.
  • Proficient in Microsoft Excel, Outlook, PowerPoint, and other digital/social apps.
  • Good command of spoken and written English.
  • Strong communication and interpersonal skills; comfortable engaging with internal and external
  • partners
  • Strong organizational and multitasking abilities.
  • Effective in handling multiple projects under tight deadlines and high attention to detail and accuracy.
  • Skilled in maintaining confidentiality and handling sensitive information with discretion.
  • Capable of creating reports, proposals, and presentations efficiently.

What we can offer

Benefits

Rewards for over performance

Highlights

  • An awesome company
  • Join a winning team
  • You can make a difference

Career Opportunities

  • Opportunities for promotion
  • Possibility for job training
  • Learn new skills and techniques