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ATM Support Supervisor

(IT Support)

WING BANK (CAMBODIA ) PLC
Boeng Keng Kang | Phnom Penh
  1 Post
Verified This job has been verified by the company as a real job vacancy. 15 Jan 2026
Recruiter active2 days ago The recruiter at this company was last active reviewing applications.
Phnom Penh
Verified
Recruiter active2 days ago The recruiter at this company was last active reviewing applications.
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ATM Support Supervisor

WING BANK (CAMBODIA ) PLC
Phnom Penh
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ATM Support Supervisor

(IT Support)

WING BANK (CAMBODIA ) PLC
Recruiter active2 days ago The recruiter at this company was last active reviewing applications.
Cambodia - Phnom Penh
Verified This job has been verified by the company as a real job vacancy.
Boeng Keng Kang | Phnom Penh
  1 Post
15 Jan 2026
Verified This job has been verified by the company as a real job vacancy.
Recruiter active2 days ago The recruiter at this company was last active reviewing applications.
Apply Here

Experience level

Experienced Non-Manager

Job Function

IT Hardware, Software

Job Industry

Banking/ Insurance/ Microfinance

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

A Fantastic Opportunity for ...

  • Study, prepare, and implement changes/initiatives to improve in the ATMs and CRMs networks and relevant ATM/CRM process to ensure the competitive advantage of the banks
  • Identify areas for process improvement and implement changes to enhance ATMs and CRMs operational efficiency and customer satisfaction.
  • Support ATMs and CRMs for onsite and offsite deployment.
  • Manage and maintain a network of ATMs and CRMs, ensuring their availability, functionality, and security.
  • Coordinate with branches, ATM operation, ATM vendor, finance team and other relevant team on operation support and issue.
  • Monitor cash levels in ATMs/CRMs at branches to ensure sufficient funds for customer transactions.
  • Manage offsite ATMs and CRMs to ensure sufficient funds for customer transactions.
  • ensure that regular inspections and preventive maintenance on ATMs and CRMs to identify and resolve technical issues have been performed by the vendor as schedules
  • Troubleshoot and resolve technical problems with ATMs/CRMs, such as cash jams, card reader errors, and connectivity issues.
  • Coordinate with vendors and service providers for repairs, maintenance, and upgrades of ATMs and CRMs.
  • Stay updated with the latest industry trends, technological advancements, and regulatory changes related to ATMs and CRMs.

Open To

Male/Female

Job Requirements

  • Bachelor's degree in computer science, information technology, or a related field. Relevant certifications in ATM/CRM management are a plus.
  • At least 3 years experience in Banking
  • Minimum 2 years of experience in ATM Management
  • Strong knowledge of ATM technology and functionality.
  • Familiarity with cash management processes, including cash handling, reconciliation, and forecasting.
  • Excellent communication and interpersonal skills, with the ability to collaborate effectively with internal teams and external vendors.
  • Proficient in MS Office applications, particularly Excel and Word.
  • Ability to work independently and handle multiple tasks simultaneously.
  • Strong organizational and time management skills to prioritize and meet deadlines.
  • Ability to travel

What we can offer

Benefits

Rewards for over performance

Highlights

  • An awesome company
  • Join a winning team
  • You can make a difference

Career Opportunities

  • Opportunities for promotion
  • Possibility for job training
  • Learn new skills and techniques
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Experience level

Experienced Non-Manager

Job Function

IT Hardware, Software

Job Industry

Banking/ Insurance/ Microfinance

Min Education Level

Bachelor Degree

Job Type

Full Time

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