Senior Business Analysis Specialist in Phnom Penh

Senior Business Analysis Specialist

(Business Analyst)

WING BANK (CAMBODIA ) PLC

Boeng Keng Kang | Phnom Penh

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Senior Business Analysis Specialist

WING BANK (CAMBODIA ) PLC, Boeng Keng Kang | Phnom Penh

APPLY HERE

Senior Business Analysis Specialist

WING BANK (CAMBODIA ) PLC

APPLY HERE

Senior Business Analysis Specialist

(Business Analyst)

WING BANK (CAMBODIA ) PLC

Cambodia - Phnom Penh

Boeng Keng Kang | Phnom Penh

1 day ago

APPLY HERE

Experience level

Experienced Non-Manager

Job Function

IT Hardware, Software

Job Industry

Banking/ Insurance/ Microfinance

Job Type

Full Time

Job Description

A Fantastic Opportunity for ...

Work closely with business stakeholders to collect and document requirements for agent services, commission management, and transaction processing.
Conduct detailed analysis of agent banking workflows to identify inefficiencies and areas for process optimization.
Translate business needs into functional and technical specifications for development teams.
Ensure all collected requirements align with regulatory, compliance, and risk management policies.
Support the development and enhancement of agent onboarding processes to improve efficiency and agent engagement.
Analyze agent transaction data to identify trends, fraud risks, and operational bottlenecks.
Work with Developer and product teams to design secure and scalable agent banking solutions.
Ensure all agent services align with AML, KYC, and regulatory compliance policies.
Work with risk teams to assess agent transaction behaviors and detect fraudulent activities.
Implement strategies for agent fraud prevention, dispute resolution, and commission validation.
Conduct regular meetings with agent management teams, IT, compliance, and risk management to ensure all requirements are well understood and addressed.
Prepare and present business requirement documentation, process flows, and system enhancement proposals.
Provide insights and recommendations to senior management on agent business strategies and digital transformation initiatives.
Support the implementation of agent management systems and digital banking solutions.
Work closely with Agile teams to ensure timely delivery of agent-related projects.

Open To

Male/Female

Job Requirements

Minimum 5 years of experience in the financial sector, agent banking, or digital payments industry.
Bachelor’s or master’s degree in finance, Banking, Business Administration, Information Technology, or related fields.
Strong understanding of agent banking networks, commission structures, transaction processing, and compliance frameworks.
Experience in business analysis methodologies, requirement documentation, and stakeholder management.
Ability to work closely with technical teams, developers, and agent business units to translate business needs into digital solutions.
Strong analytical and problem-solving skills with the ability to assess business challenges and propose solutions.
Familiarity with Cambodian banking regulations, agent banking policies, and digital transformation trends is an advantage.

What We Can Offer

Benefits

Rewards for over performance

Highlights