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Branch Manager
(Operations Manager)
Experience level
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Min Education Level
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Job Description
An Excellent Opportunity for ...
Overall Management: Direct and oversee the entire daily operations, sales performance, and staff of the assigned clinic branch.
Sales & Revenue Target: Drive the branch team to meet and exceed monthly revenue, profit, and customer retention goals.
Staff Leadership: Manage, motivate, and evaluate clinic staff, including doctors, nurses, consultants, and receptionists.
Service Quality & SOPs: Ensure strict compliance with medical hygiene, patient safety protocols, and standard operating procedures (SOPs).
Customer Relations: Build good relationships with clients, handle high-level customer feedback, and resolve complaints professionally.
Branch Maintenance: Monitor inventory levels of clinic supplies, oversee cash management, and ensure the facility is always clean and welcoming.
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