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Capacity Manager
(Operation staff)
Experience level
Job Function
Job Industry
Min Education Level
Job Type
Job Description
An Excellent Opportunity for ...
1. Team Management: Responsible for managing the team in the assigned city, possessing a clear understanding and methodology for team management, and capable of building a highly efficient delivery team.2. Capacity Management: Responsible for building and operating the rider capacity pool in the assigned city, continuously improving the quality of the capacity pool, optimizing the capacity structure, and achieving a better balance between delivery timeliness and delivery service.3. Experience Management: Responsible for improving the customer experience in the assigned city, perfecting the training and guidance mechanisms for new and experienced riders, improving the standardization of rider operations, and optimizing the customer experience.4. Safety Management: Responsible for promoting and coordinating safety work in the assigned city, handling emergencies and abnormal accidents, and mitigating risks through pre-event awareness campaigns, in-event proactive response checks, and post-event reviews.5. Cost Control: Possessing a strong understanding of costs, with successful case studies preferred.
Open To
Job Requirements
1. Strong learning ability, able to quickly adapt to business changes and proactively drive change.2. Able to adapt to a high-intensity, fast-paced work environment, with excellent stress resistance and a results-oriented mindset.3. Possesses excellent systemic thinking, able to structure complex problems and formulate clear implementation paths.4. Possesses strong logical thinking, able to translate insights into actionable strategic language.Bonus Points:1. Excellent cross-departmental communication and resource coordination skills, able to drive the implementation of complex projects through multi-party collaboration.2. Chinese language skills and industry work experience are a plus.
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