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Delivery Supervisor (Chinese Speaking)

(Delivery, Courier)

Wow Now
Boeng Keng Kang | Phnom Penh
  1 Post
Verified This job has been verified by the company as a real job vacancy. 4 day(s) ago
Recruiter active2 hours ago The recruiter at this company was last active reviewing applications.
Phnom Penh
Verified
Recruiter active2 hours ago The recruiter at this company was last active reviewing applications.
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Delivery Supervisor (Chinese Speaking)
Wow Now, Boeng Keng Kang | Phnom Penh
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Delivery Supervisor (Chinese Speaking)

Wow Now
Phnom Penh
Apply Here

Delivery Supervisor (Chinese Speaking)

(Delivery, Courier)

Wow Now
Recruiter active2 hours ago The recruiter at this company was last active reviewing applications.
Cambodia - Phnom Penh
Verified This job has been verified by the company as a real job vacancy.
Boeng Keng Kang | Phnom Penh
  1 Post
4 day(s) ago
Verified This job has been verified by the company as a real job vacancy.
Recruiter active2 hours ago The recruiter at this company was last active reviewing applications.
Apply Here

Experience level

Experienced Non-Manager

Job Function

Driver, Delivery, Motorbike

Job Industry

Internet Services

Min Education Level

Professional Certificate

Job Type

Full Time

Job Description

A Big Opportunity for ...

  • Recruiting, training, and guiding delivery teams.
  • Assisting drivers with issues and ensuring successful deliveries.
  • Ensuring sufficient regional delivery capacity and responding to emergencies.
  • Monitoring the delivery process to identify bottlenecks and areas for improvement.
  • Implementing and testing new initiatives to improve delivery quality.
  • Developing and executing company payment structures.
  • Reviewing and updating standard operating procedures.
  • Develop the Rider team and cash deposit, delivery team leader.
  • Manages attendance for Rider in daily and makes sure Rider works enough each shift.
  • Retain and reduce resignation rate % in his team.
  • Handle onboarding and offboarding of riders and dispatchers.
  • Be responsible for Riders' quality of service and performance management - delivery times, success rates with customer satisfaction.
  • Ensuring consistent delivery standards and customer satisfaction.
  • Addressing quality issues and implementing solutions to improve customer experience.
  • Conducting audits and deep dives to identify areas for improvement.
  • Ensuring compliance with regulations and policies.
  • Handling emergencies and resolving issues promptly.
  • Dispatch/ assign orders to riders.
  • Highly communicative, manages Rider teams with a pleasant personality

Open To

Male/Female

Job Requirements

  • Fresh graduate students and High School students are encouraged to apply.
  • Previous experience in Operations or CS is an advantage.
  • Strong communication and interpersonal skills-Basic math and computer skills.
  • Ability to handle issues accurately and responsibly, friendly, positive attitude, and professional appearance.
  • Ability to work flexible hours, including weekends and holidays.
  • Ability to stand for extended periods.
  • Good Command in English and Chinese.

What we can offer

Benefits

-Rewards for over performance

Highlights

- Join an experienced team

Career Opportunities

- Learn new Skills on the job
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Experience level

Experienced Non-Manager

Job Function

Driver, Delivery, Motorbike

Job Industry

Internet Services

Min Education Level

Professional Certificate

Job Type

Full Time

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