Digital Support Officer (Night Shift)

JobNet Support Services

OK to Continue

Yes No Thanks

JobNet Support Services

OK to Continue

Job Seeker Reactivate Your Account

Thank you, this account has been Deactivated.
Do you want to Reactivate your account?

Yes

Report this Info or Abuse X

Your email address Invalid Email Please Enter

Reason for reporting Ad Please Choose

Describe why Ad looks Wrong Please Enter

Submit Cancel

Digital Support Officer (Night Shift)

(IT Support)

KB PRASAC Bank

Chamkar Mon | Phnom Penh

4 Posts

Apply Here

Company Profile Jobs From this Company 39

Sorry, Unable to Apply

55%

Please Upload CV Attachment, or update your JobNet Profile to at least 55% of completion.

Upload CV

Update Profile

Digital Support Officer (Night Shift)

KB PRASAC Bank, Chamkar Mon | Phnom Penh

Apply Here

Digital Support Officer (Night Shift)

KB PRASAC Bank

Apply Here

Digital Support Officer (Night Shift)

(IT Support)

KB PRASAC Bank

Cambodia - Phnom Penh

Chamkar Mon | Phnom Penh

4 Posts

Today

Apply Here

Experience level

Entry Level

Job Function

IT Hardware, Software

Job Industry

Banking/ Insurance/ Microfinance

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

An Excellent Opportunity for ...

Receive all issues by phone, e-mail, and related communication from the user.
Provide first line support for all related Digital Banking Department to user.
Record the information on all issues in to Helped Desk system.
Assign, communicate, and follow up on received issue to responsible staff.
Timely escalation of all unresolved issues to the relevant internal and external departments.
Response solution of issue to the user in a professional and timely manner.
Pro-active monitoring of devices to ensure it’s not impact business operation.
Provide support to IT and card operation service.
Great communicator, able to truly understand what the request or issue is and then seek the solution.
Perform other tasks assigned by the supervisor.

Open To

Male/Female

Job Requirements

Bachelor’s degree in IT/MIS, Business Administration, or Accountancy.
A technical knowledge of IT comprehension is required.
Dealing with people and have worked in an IT Support role experience.
Able to work in a flexible time environment (night time and holiday).
Quick comprehension, hard work and responsibility.
Professional PC skills.
Measurement and control reliability.
Good spoken and written English.
Good integrity, positive attitude, helpful, high commitment, competence and motivation.