Head Of Store Operations - Retail Business

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Head Of Store Operations - Retail Business

(Operation staff)

WING BANK (CAMBODIA ) PLC

Boeng Keng Kang | Phnom Penh

1 Post

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Head Of Store Operations - Retail Business

WING BANK (CAMBODIA ) PLC, Boeng Keng Kang | Phnom Penh

Apply Here

Head Of Store Operations - Retail Business

WING BANK (CAMBODIA ) PLC

Apply Here

Head Of Store Operations - Retail Business

(Operation staff)

WING BANK (CAMBODIA ) PLC

Cambodia - Phnom Penh

Boeng Keng Kang | Phnom Penh

1 Post

15 Jan 2026

Apply Here

Experience level

Director and Above

Job Function

Project, Operations Management

Job Industry

Retail/Wholesale

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

A Big Opportunity for ...

Operational Leadership:
Oversee daily operations across all store locations, ensuring consistency in service, presentation, and compliance with company standards.
Sales & Performance Management:
Drive store-level sales targets, monitor KPIs, and implement strategies to improve profitability and customer satisfaction.
Team Development & Supervision:
Lead and mentor store managers and staff, including recruitment, training, performance reviews, and succession planning.
Inventory & Merchandising Oversight:
Ensure effective inventory control, stock replenishment, and visual merchandising standards to maximize sales opportunities.
Customer Experience Strategy:
Champion customer service excellence, resolve escalated issues, and implement initiatives to enhance the in-store experience.
Budget & Cost Control:
Manage operational budgets, control expenses, and identify cost-saving opportunities without compromising quality.
Compliance & Safety:
Ensure all stores adhere to health and safety regulations, labor laws, and internal policies.
Cross-Functional Collaboration:
Work closely with marketing, HR, finance, and supply chain teams to align store operations with broader business goals.

Open To

Male/Female

Job Requirements

Bachelor’s degree in Business, Retail Management, or related field
Minimum 7–10 years of experience in retail operations, with at least 3 years in a senior leadership role
Proven ability to manage multi-site operations and large teams
Strong analytical, organizational, and decision-making skills
Excellent communication and leadership abilities
Proficiency in retail systems, POS platforms, and data reporting tools

What we can offer

Benefits

- Annual Performance Bonus
- Insurance
- Seniority Pay
- Annual Leave

Highlights