Support Branch operations to ensure that policies and guidelines are properly and correctly implemented without errors.

• Assist Line Manager to strictly monitor daily branch operation transactions to ensure Branches comply with bank Policy/ Guideline.
• Assist Line Manager to verify and monitor NPL Budget under branch management for loan under 50K and ensure branches proceed expense transactions correctly.
• Assist Line Manager to monitor branches on cash arrangement and ensure branches properly manage Vault Limit and branch cash movement.
• Assist Line Manager to monitor branches on closing operation (EODM) and ensure branches properly manage or inform to related stakeholder if EODM at branch late than 6:30pm.
• Assist Line Manager to strictly monitor daily loan post condition and Periodic review to ensure Branches comply with bank Policy/ Guideline
• Train and guide branches to well manage cash and vault to prevent risks and audit findings.
• Access CCTV to spot check and investigate errors, non-complied acts...etc. for setting up controls needed to prevent fraud and eliminate errors at branch level.
• Provide initiative ideas to build up the workable reports and issue out instruction/guideline for process simplification
• Provide support and solution to branches for issues found/ repeated audit issue findings...etc. and facilitate with related department to fix/ rectify and close the cases.
• Participate in Project working group related to branch side and support to deliver/ Go live effectively.
• Check daily basis on loan DPD and work closely with branches to collect report and monitor report and make sure all branches strictly issue demand notice letter to comply with Collection Flow.
• To provide support by given any solutions for customers to prevent any late payment.
• Perform other requirement tasks assigned by Line Manager.

• Bachelor’s or master’s degree in finance and Banking or other related fields.
• Proficiency in English for both spoken and written and Chinese is a plus.
• At least experience 3 years in Banking operation/ related sectors.
• Ability to think creatively and innovatively.
• Proactive, flexible, and a good team player.
• Computer literacy, Microsoft Word and Excel.