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Officer, Merchant Acquisition & Support

(Sales Admin)

Woori Bank Cambodia
Boeng Keng Kang | Phnom Penh
  1 Post
Verified This job has been verified by the company as a real job vacancy. 04 Aug 2025
Recruiter active 6 days ago The recruiter at this company was last active reviewing applications.
Phnom Penh
Verified
Recruiter active 6 days ago The recruiter at this company was last active reviewing applications.
APPLY HERE
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Officer, Merchant Acquisition & Support

Woori Bank Cambodia
Phnom Penh
APPLY HERE

Officer, Merchant Acquisition & Support

(Sales Admin)

Woori Bank Cambodia
Recruiter active 6 days ago The recruiter at this company was last active reviewing applications.
Cambodia - Phnom Penh
Verified This job has been verified by the company as a real job vacancy.
Boeng Keng Kang | Phnom Penh
  1 Post
04 Aug 2025
Verified This job has been verified by the company as a real job vacancy.
Recruiter active 6 days ago The recruiter at this company was last active reviewing applications.
APPLY HERE

Experience level

Entry Level

Job Function

Sales, Business Development

Job Industry

Banking/ Insurance/ Microfinance

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

An Excellent Opportunity for ...

  • Assist in sourcing and approaching prospective merchants or clients through field visits, phone calls, or lead databases.
  • Explain product or service offerings and assist in completing registration and onboarding steps.
  • Collect and verify required documentation (e.g., KYC, business licenses, bank details).
  • Coordinate with internal teams (compliance, operations, sales) to ensure smooth and timely onboarding.
  • Provide first-level support to newly onboarded merchants or clients, including setup assistance, troubleshooting, and training.
  • Respond to merchant queries related to account activation, usage, or technical issues and escalate as needed.
  • Monitor onboarding progress and follow up with merchants to ensure active engagement.
  • Maintain accurate records of acquisition activities, onboarding status, and support cases in CRM or internal systems.
  • Support team members in preparing daily/weekly reports on onboarding and support metrics.
  • Help identify common issues and contribute to improving onboarding materials and FAQs.

Open To

Male/Female

Job Requirements

  • Diploma or Bachelor’s degree in Business, Marketing, Communications, or a related field.
  • 1–2 years of experience in sales support, client onboarding, or customer service (experience in fintech, e-commerce, or banking is a plus).
  • Strong communication and relationship-building skills.
  • Detail-oriented, organized, and capable of handling multiple tasks simultaneously.
  • Proficient in Microsoft Office/Google Workspace; basic familiarity with CRM or ticketing systems is preferred.

What We Can Offer

Benefits

* Rewards for over performance.

Highlights

  • An awesome company
  • Join a winning team
  • You can make a difference

Career Opportunities

  • Opportunities for promotion
  • Possibility for job training
  • Learn new skills and techniques
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Experience level

Entry Level

Job Function

Sales, Business Development

Job Industry

Banking/ Insurance/ Microfinance

Min Education Level

Bachelor Degree

Job Type

Full Time

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