Senior Officer ,Merchant Acquisition & Support

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Senior Officer ,Merchant Acquisition & Support

(Trade Marketing)

Woori Bank Cambodia

Boeng Keng Kang | Phnom Penh

1 Post

Apply Here

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Senior Officer ,Merchant Acquisition & Support

Woori Bank Cambodia, Boeng Keng Kang | Phnom Penh

Apply Here

Senior Officer ,Merchant Acquisition & Support

Woori Bank Cambodia

Apply Here

Senior Officer ,Merchant Acquisition & Support

(Trade Marketing)

Woori Bank Cambodia

Cambodia - Phnom Penh

Boeng Keng Kang | Phnom Penh

1 Post

16 Jan 2026

Apply Here

Experience level

Experienced Non-Manager

Job Function

Marketing, Media, Creative

Job Industry

Banking/ Insurance/ Microfinance

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

An Exciting Opportunity for ...

Identify and approach potential merchants or clients through field visits, referrals, or inbound leads.
Pitch company services, conduct initial screenings, and assist with the onboarding process.
Ensure all documentation, forms, and KYC/AML requirements are complete and compliant.
Coordinate with internal departments (e.g., risk, legal, operations) to ensure smooth and timely onboarding.
Serve as the first point of contact for newly onboarded merchants or partners during the initial activation phase.
Provide support related to platform usage, transactions, training, and issue resolution.
Monitor performance during the early stages of the merchant lifecycle and flag issues to relevant teams.
Maintain accurate records of acquisition activity and onboarding progress in CRM or internal systems.
Gather feedback from partners and escalate improvement opportunities to product or operations teams.
Assist in preparing acquisition and performance reports for management.

Open To

Male/Female

Job Requirements

Bachelor’s degree in Business, Marketing, Operations, or a related field.
2–4 years of experience in sales, client onboarding, or partner support roles (experience in fintech, banking, or e-commerce is preferred).
Strong communication and interpersonal skills, with customer-first thinking.
Ability to multitask and work across different teams in a fast-paced environment.
Proficient in Microsoft Office or Google Workspace; experience with digital platforms is a plus.
Familiarity with merchant acquisition or digital onboarding processes.
Knowledge of regulatory compliance in banking or fintech.

What we can offer

Benefits

Competitive remuneration package and opportunity for career and personal development.

Highlights