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Senior Officer, Merchant Support

(Sales Executive)

Woori Bank Cambodia
Boeng Keng Kang | Phnom Penh
  1 Post
Verified This job has been verified by the company as a real job vacancy. 6 day(s) ago
Recruiter active2 days ago The recruiter at this company was last active reviewing applications.
Phnom Penh
Verified
Recruiter active2 days ago The recruiter at this company was last active reviewing applications.
Apply Here
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Senior Officer, Merchant Support

Woori Bank Cambodia
Phnom Penh
Apply Here

Senior Officer, Merchant Support

(Sales Executive)

Woori Bank Cambodia
Recruiter active2 days ago The recruiter at this company was last active reviewing applications.
Cambodia - Phnom Penh
Verified This job has been verified by the company as a real job vacancy.
Boeng Keng Kang | Phnom Penh
  1 Post
6 day(s) ago
Verified This job has been verified by the company as a real job vacancy.
Recruiter active2 days ago The recruiter at this company was last active reviewing applications.
Apply Here

Experience level

Experienced Non-Manager

Job Function

Sales, Business Development

Job Industry

Banking/ Insurance/ Microfinance

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

A Good Opportunity for ..

  • Identify and approach potential merchants or clients through field visits, referrals, or inbound leads.
  • Pitch company services, conduct initial screenings, and assist with the onboarding process.
  • Ensure all documentation, forms, and KYC/AML requirements are complete and compliant.
  • Coordinate with internal departments (e.g., risk, legal, operations) to ensure smooth and timely onboarding.
  • Serve as the first point of contact for newly on boarded merchants or partners during the initial activation phase.
  • Provide support related to platform usage, transactions, training, and issue resolution.
  • Monitor performance during the early stages of the merchant lifecycle and flag issues to relevant teams.
  • Maintain accurate records of acquisition activity and onboarding progress in CRM or internal systems.
  • Gather feedback from partners and escalate improvement opportunities to product or operations teams.
  • Assist in preparing acquisition and performance reports for management

Open To

Male/Female

Job Requirements

  • Bachelor’s degree in Business, Marketing, Operations, or a related field.
  • 2–4 years of experience in sales, client onboarding, or partner support roles (experience in fintech, banking, or e-commerce is preferred).
  • Strong communication and interpersonal skills, with customer-first thinking.
  • Ability to multitask and work across different teams in a fast-paced environment.
  • Proficient in Microsoft Office or Google Workspace; experience with digital platforms is a plus.

What we can offer

Benefits

* Rewards for over performance

Highlights

  • An awesome company
  • Join a winning team
  • You can make a difference

Career Opportunities

  • Opportunities for promotion
  • Possibility for job training
  • Learn new skills and techniques
Apply Here

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Experience level

Experienced Non-Manager

Job Function

Sales, Business Development

Job Industry

Banking/ Insurance/ Microfinance

Min Education Level

Bachelor Degree

Job Type

Full Time

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