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Senior Officer, Merchant Support

(Sales Executive)

Woori Bank Cambodia
Boeng Keng Kang | Phnom Penh
  1 Post
Verified This job has been verified by the company as a real job vacancy. 30 Jul 2025
Recruiter active 21 hours ago The recruiter at this company was last active reviewing applications.
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Senior Officer, Merchant Support

(Sales Executive)

Woori Bank Cambodia
Recruiter active 21 hours ago The recruiter at this company was last active reviewing applications.
Cambodia - Phnom Penh
Verified This job has been verified by the company as a real job vacancy.

Experience level

Experienced Non-Manager

Job Function

Sales, Business Development

Job Industry

Banking/ Insurance/ Microfinance

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

An Exciting Opportunity for ...

  • Identify and approach potential merchants or clients through field visits, referrals, or inbound leads.
  • Pitch company services, conduct initial screenings, and assist with the onboarding process.
  • Ensure all documentation, forms, and KYC/AML requirements are complete and compliant.
  • Coordinate with internal departments (e.g., risk, legal, operations) to ensure smooth and timely onboarding.
  • Serve as the first point of contact for newly on boarded merchants or partners during the initial activation phase.
  • Provide support related to platform usage, transactions, training, and issue resolution.
  • Monitor performance during the early stages of the merchant lifecycle and flag issues to relevant teams.
  • Maintain accurate records of acquisition activity and onboarding progress in CRM or internal systems.
  • Gather feedback from partners and escalate improvement opportunities to product or operations teams.
  • Assist in preparing acquisition and performance reports for management

Open To

Male/Female

Job Requirements

  • Bachelor’s degree in Business, Marketing, Operations, or a related field.
  • 2–4 years of experience in sales, client onboarding, or partner support roles (experience in fintech, banking, or e-commerce is preferred).
  • Strong communication and interpersonal skills, with customer-first thinking.
  • Ability to multitask and work across different teams in a fast-paced environment.
  • Proficient in Microsoft Office or Google Workspace; experience with digital platforms is a plus.

What We Can Offer

Benefits

* Rewards for over performance

Highlights

  • An awesome company
  • Join a winning team
  • You can make a difference

Career Opportunities

  • Opportunities for promotion
  • Possibility for job training
  • Learn new skills and techniques