Senior Digital Business Process Specialist

(Business Analyst)

WING BANK (CAMBODIA ) PLC

Boeng Keng Kang | Phnom Penh

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Senior Digital Business Process Specialist

Senior Digital Business Process Specialist

WING BANK (CAMBODIA ) PLC

APPLY HERE

Senior Digital Business Process Specialist

(Business Analyst)

WING BANK (CAMBODIA ) PLC

Cambodia - Phnom Penh

Boeng Keng Kang | Phnom Penh

3 days ago

APPLY HERE

Experience level

Experienced Non-Manager

Job Function

IT Hardware, Software

Job Industry

Banking/ Insurance/ Microfinance

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

A Fantastic Opportunity for ...

Leverage sophisticated analytical abilities to assess and improve digital processes across channels such as branches, mobile banking and iBanking.
Develop and implement data-driven recommendations to streamline workflows, enhance efficiency, and improve the customer experience
Participate in brainstorming sessions and contribute creative ideas to improve customer interactions and service offerings.
Executing, and monitoring digital transformation projects, ensuring alignment with departmental and bank-wide strategic initiatives. This includes tracking progress, managing timelines, and identifying potential roadblocks.
Collaborate with cross-functional teams to communicate complex ideas clearly and persuasively, fostering support for digital transformation initiatives.
Assessing and mitigating operational risks associated with the transformation and contribute to the development of strategies to ensure a smooth transition to digital platforms while maintaining operational integrity.
Communicate effectively with internal teams and departments to align on the transformation efforts with business objectives.
Develop new concepts and methods that enhance operational efficiency and customer experience in digital banking.
Influence key stakeholders to adopt and embrace new digital strategies without direct authority, facilitating positive change within the organization.

Open To

Male/Female

Job Requirements

Bachelor’s degree in Business Administration, Information Technology, or a related field.
3-5 years of experience in digital banking or related transformation projects.
Strong analytical and problem-solving skills with a proven ability to develop innovative solutions.
Excellent communication skills with the ability to influence and persuade stakeholders.
Fluency in a English language (speaking, listening, writing) is required.
Experience in a collaborative environment, demonstrating strategic thought and operational insight.

What We Can Offer

Benefits

Reward for over performance

Highlights