Senior Officer, Mobile Banking Business

(Business Analyst)

Woori Bank Cambodia

Boeng Keng Kang | Phnom Penh

1 Post

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Senior Officer, Mobile Banking Business

Woori Bank Cambodia, Boeng Keng Kang | Phnom Penh

APPLY HERE

Senior Officer, Mobile Banking Business

Woori Bank Cambodia

APPLY HERE

Senior Officer, Mobile Banking Business

(Business Analyst)

Woori Bank Cambodia

Cambodia - Phnom Penh

Boeng Keng Kang | Phnom Penh

1 Post

10 Sep 2025

APPLY HERE

Experience level

Experienced Non-Manager

Job Function

IT Hardware, Software

Job Industry

Banking/ Insurance/ Microfinance

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

A Great Opportunity for ...

Develop product following to roadmap for improving Internet Banking Service.
Initiate UX/UI concept to improve customer experience and make customer memorable with WBC’s internet banking services.
Gather and write business requirements, develop test case, and join system testing on new projects, enhancements or changes on the system.
Facilitate cross-department meeting and actions to address operational and customer service issues, including dispute cases and complaints, and challenges raised by the field staff and customers.
Regularly study and analyze the local and international trends on Payments and Mobile Banking Services to come up with the new practical and business-driven initiatives.
Work closely with other relevant departments, units, and provincial branch offices to create institutional infrastructure support to ensure readiness before starting each business project in any stage (design, pilot test, and roll-out).
Ensure timely implementation of assigned business projects within timeframe as set.
Regularly update line management about the progress and challenges encountered during the implementation of the projects.
Report on performance trend of products/ services of WBC to line management and other key relevant management.
Monitor regularly and report the performance results of channel services versus target by branch.
Build the self-capacity mainly on channel service, digital product and UX/UI skills for the future development.
Work with Training Unit to design or revise training curriculum and training materials regarding to channel service and act as one of the key trainers.
Continuously build self-capacity and related skills, improve the performance and productivities.
Build, coordinate, and maintain critical relationship with key development/ business partners, other MFIs, and stakeholders.
Attend the meeting with departments, units, and others to share and discuss on operation issues and others.
Perform other tasks that may be assigned by line manager and other relevant managements.

Open To

Male/Female

Job Requirements

Degree in Banking or related fields
Having knowledge of digital banking especially digital product (Mobile app, Internet Banking, Card, ATM).
Good understanding on digital banking products, Mobile app/Internet Banking/ATM/card infrastructure, policies and procedure establishment
Good Computer literacy, especially in Ms. Office, Ms. Excel
Good verbal and written communication in both Khmer and English
Have ability to work independently, self-managed, and proactively as a member of a small, busy team.

What We Can Offer

Benefits

* Competitive remuneration package and opportunity for career and personal development.

Highlights