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1. Tenant Sales Performance Monitoring

• Track and analyze tenant sales data across all retail outlets
• Monitor performance against targets and KPIs
• Identify underperforming tenants and recommend improvement actions                                                                        

2. Data Analysis & Reporting

• Prepare daily, weekly, and monthly sales reports
• Analyze trends, foot traffic, and customer behavior
• Provide insights and recommendations to management                                                                                                               

3. Tenant Relationship Management

• Maintain strong relationships with tenants
• Conduct regular meetings to review business performance
• Provide support and advice to help tenants improve sales                                                                                                        

4. Business Performance Improvement

• Develop strategies to enhance tenant business performance
• Collaborate with marketing and operations teams for campaigns
• Recommend promotional activities to increase tenant sales                                                                                                         

5. Coordination & Collaboration

• Work closely with leasing, marketing, and mall operations teams
• Support tenant onboarding and store opening processes
• Ensure alignment between tenants and mall objectives                                                                                                                

6. Compliance & Monitoring

• Ensure tenants comply with mall policies and reporting requirements
• Monitor sales reporting accuracy and submission timelines
• Address any operational or commercial issues                                                                                                                                

7. Market & Competitor Analysis

• Conduct market research and competitor benchmarking
• Identify industry trends and opportunities
• Suggest strategies to remain competitive

• Bachelor’s degree in Business Administration, Retail, Marketing, or related field
• 2–4 years of experience in retail, mall operations, or business analysis
• Strong analytical and data interpretation skills
• Excellent communication and relationship management abilities
• Proficiency in MS Excel and reporting tools
• Experience in FMCG or shopping mall environment is an advantage