Manage and maintain the CRM system, ensuring data accuracy and completeness. Segment customer databases for targeted marketing campaigns. Develop and implement customer engagement strategies to improve retention and loyalty. Monitor customer behavior, track trends, and provide insights to management. Collaborate with sales, marketing, and service teams to ensure consistent customer experience. Generate regular reports on customer activity, sales performance, and campaign effectiveness. Identify opportunities to upsell or cross-sell products/services. Handle customer feedback, complaints, and queries in a timely manner. Train staff on CRM usage and best practices. Collect After sales feedback & planned customer bookings or appointments.
Develop and maintain relationships with customers, dealers, and service workshops. Monitor and manage spare parts inventory, ensuring availability and accuracy. Coordinate with the warehouse team for timely dispatch and delivery of spare parts. Handle customer inquiries, complaints, and escalations professionally. Prepare sales reports, forecasts, and market analysis for management. Ensure pricing accuracy and adherence to company policies. Maintain proper documentation, invoicing, and system updates.
Role and Responsibilities of Accounting Officer The Purchase Officer is responsible for sourcing, negotiating, and purchasing goods and services required by the company in a cost-effective and timely manner, while ensuring quality and compliance with internal policies and supplier agreements. Key Responsibilities: Identify reliable suppliers, evaluate quotations, and negotiate pricing, terms, and contracts to secure the best value for the company. Process purchase requests, prepare purchase orders, and ensure timely delivery of goods and services. Monitor inventory levels (marketing material & spare parts) and coordinate with relevant departments to maintain adequate stock without over-purchasing or stock out. Maintain accurate procurement records, supplier data, and price comparisons. Conduct supplier evaluations and develop strong vendor relationships. Ensure purchased items meet quality standards, specifications. Coordinate with Finance and Warehouse teams to ensure proper invoicing, payments, and delivery verification. Assist in cost control by identifying opportunities for savings and efficiency improvements. Comply with company policies, procurement procedures, and legal/ethical standards. Prepare procurement reports and support audits as required.
Greet customers in a courteous and timely manner. Understand customer needs and offer solutions and support. Interpret customer concerns for the mechanic, so that the mechanic can diagnose and service the motor accordingly. Organize and manage scheduling for service appointments. Prepare comprehensive and detailed service orders and provide cost estimates. Update customers regarding any changes or delays in service. Provide clear explanations to customers about the status of repairs, maintenance processes, and related costs. Build and maintain strong customer relationships to ensure repeat business. Collaborate with the service team to maintain a smooth flow of work. Follow up with customers to gauge satisfaction with services provided and to identify areas for improvement.
Preah Sihanouk
15 Sep 2025
• Develop and implement area-specific sales strategies to achieve business objectives. • Monitor sales performance, analyze sales reports, and identify opportunities for improvement. • Conduct regular field visits to assess team performance and provide coaching. • Build and maintain strong relationships with key customers and distributors. • Coordinate with marketing and product teams to support promotional campaigns. • Responsible for marketing coordination across social media platforms and on-the-ground activations. • Ensure proper execution of retail plans and merchandising standards. • Handle customer complaints and issues in a timely and professional manner. • Recruit, train, and onboard new sales staff as needed. • Report area sales results to regional sales management.
Develop and implement area-specific sales strategies to achieve business objectives. Monitor sales performance, analyze sales reports, and identify opportunities for improvement. Conduct regular field visits to assess team performance and provide coaching. Build and maintain strong relationships with key customers and distributors. Coordinate with marketing and product teams to support promotional campaigns. Responsible for marketing coordination across social media platforms and on-the-ground activations. Ensure proper execution of retail plans and merchandising standards. Handle customer complaints and issues in a timely and professional manner. Recruit, train, and onboard new sales staff as needed. Report area sales results to regional sales management.
Develop and implement area-specific sales strategies to achieve business objectives. Monitor sales performance, analyze sales reports, and identify opportunities for improvement. Conduct regular field visits to assess team performance and provide coaching. Build and maintain strong relationships with key customers and distributors. Coordinate with marketing and product teams to support promotional campaigns. Responsible for marketing coordination across social media platforms and on-the-ground activations. Ensure proper execution of retail plans and merchandising standards. Handle customer complaints and issues in a timely and professional manner. Recruit, train, and onboard new sales staff as needed. Report area sales results to regional sales management.
Banteay Meanchey
09 Sep 2025
Develop and implement area-specific sales strategies to achieve business objectives. Monitor sales performance, analyze sales reports, and identify opportunities for improvement. Conduct regular field visits to assess team performance and provide coaching. Build and maintain strong relationships with key customers and distributors. Coordinate with marketing and product teams to support promotional campaigns. Responsible for marketing coordination across social media platforms and on-the-ground activations. Ensure proper execution of retail plans and merchandising standards. Handle customer complaints and issues in a timely and professional manner. Recruit, train, and onboard new sales staff as needed. Report area sales results to regional sales management.
Preah Sihanouk
09 Sep 2025
Develop and implement area-specific sales strategies to achieve business objectives. Monitor sales performance, analyze sales reports, and identify opportunities for improvement. Conduct regular field visits to assess team performance and provide coaching. Build and maintain strong relationships with key customers and distributors. Coordinate with marketing and product teams to support promotional campaigns. Responsible for marketing coordination across social media platforms and on-the-ground activations. Ensure proper execution of retail plans and merchandising standards. Handle customer complaints and issues in a timely and professional manner. Recruit, train, and onboard new sales staff as needed. Report area sales results to regional sales management.