Arrange Showroom to be more attractive Control sales units, service and spare part Monthly sales by product and model report to Showroom manager or line management. Maintain sales by revenue. Create new promotion idea to make customers flow Handling any other tasks directed by the Showroom Manager. Understanding and sharing industrial market and competitor information, and updating immediately on any relevant information related to the industrial market, to share with the sales team and management. Solve the problem in showroom and report all activities to showroom manager or line management.
- ពិនិត្យ និងវាយតម្លៃបញ្ហារថយន្តម៉ូតូរបស់អតិថិជន - ជួសជុលម៉ូតូផ្នែកម៉ាស៊ីន,ប្រព័ន្ធហ្វ្រាំង និងគ្រឿងបន្លាស់ផ្សេងៗ - ប្ដូរប្រេងម៉ាស៊ីន និងធ្វើសេវាកម្មថែទាំរាល់ពេល តម្លើងគ្រឿងបន្លាស់ថ្មី ឬប្តូរទំនិញដែលខូច - រាយការណ៍ការងារជួសជុលទៅប្រធានផ្នែក
Arrange Showroom to be more attractive Control sales units, service and spare part Monthly sales by product and model report to Showroom manager or line management. Maintain sales by revenue. Create new promotion idea to make customers flow Handling any other tasks directed by the Showroom Manager. Understanding and sharing industrial market and competitor information, and updating immediately on any relevant information related to the industrial market, to share with the sales team and management. Solve the problem in showroom and report all activities to showroom manager or line management.
1. Event Planning & Execution - Plan, coordinate, and execute brand events, product launches, test-ride campaigns, roadshows, exhibitions, and promotional activities. - Develop event concepts that align with Vespa’s brand positioning and marketing objectives. - Manage event logistics including venue selection, vendor coordination, permits, equipment, and on-site setup. 2. Brand Experience & Engagement - Ensure all events deliver a premium and consistent Vespa brand experience. - Work with creative and digital teams to develop event materials, visuals, and content. - Engage customers and guests during events to strengthen brand loyalty and awareness. 3. Budget & Reporting - Prepare and manage event budgets, ensuring cost-effective use of resources. - Track event KPIs (attendance, leads, media coverage, customer feedback) and provide post-event reports and insights. 4. Collaboration & Partnerships - Coordinate with internal teams (sales, marketing, PR, dealers) to align event objectives. - Build partnerships with lifestyle brands, sponsors, and media to enhance event reach and visibility. - Liaise with external vendors, agencies, and event organizers. 5. Compliance & Safety - Ensure all events comply with company policies, legal, and safety requirements. - Manage risk assessments and contingency plans for each event.
Key Responsibilities • Handle all customer payments for vespa sales, accessories, and services. • Issue official receipts and invoices accurately and in a timely manner. • Verify payment methods (cash, bank transfer, credit card, etc.) and ensure correct processing. • Ensure daily reconciliation of cash, receipts, and Bank. • Greet and assist customers during the payment process. • Explain payment details, product pricing, promotions. • Coordinate with Sales Consultants to ensure smooth handover and customer satisfaction. • Ensure all sales-related documents (invoice, delivery note, sale order forms) are complete and properly filed. • Coordinate with the Finance team on any discrepancies or payment issues. • Follow company policies related to cash handling and financial reporting. • Safeguard company assets by maintaining strict control over cash drawers and documents. • Work closely with Sales, Warehouse, and Admin teams to ensure accurate information flow.
Position Overview The PDI (Pre-Delivery Inspection) Officer is responsible for carrying out thorough inspections and quality checks of all two-wheelers before delivery to customers or Dealers. The role ensures vehicles meet manufacturer standards, safety guidelines, and dealership quality benchmarks. The PDI Officer plays a key role in enhancing customer satisfaction and maintaining brand reputation by ensuring every vehicle is delivered in perfect condition. Key Responsibilities Conduct comprehensive pre-delivery inspection of all new vehicles according to OEM (Original Equipment Manufacturer) standards. Ensure all safety and functional parameters are tested and verified. Maintain Stock & Consignments Record and update inspection findings in PDI checklist and system records. Coordinate with workshop/service team to resolve any defects, faults, or discrepancies before vehicle delivery. Monitor and maintain availability of PDI tools, equipment, and checklists. Report recurring quality issues to Aftersales Manager for corrective action. Ensure timely completion of PDI process to meet customer & Dealer delivery schedules. Generate Delivery Note Key Competencies & Attitude Quality-focused with a strong commitment to safety. Methodical, detail-oriented, and systematic approach. Proactive in identifying and resolving technical issues. Team player with collaborative attitude towards service & sales teams. Professional integrity and accountability in handling inspection reports.
Manage and maintain the CRM system, ensuring data accuracy and completeness. Segment customer databases for targeted marketing campaigns. Develop and implement customer engagement strategies to improve retention and loyalty. Monitor customer behavior, track trends, and provide insights to management. Collaborate with sales, marketing, and service teams to ensure consistent customer experience. Generate regular reports on customer activity, sales performance, and campaign effectiveness. Identify opportunities to upsell or cross-sell products/services. Handle customer feedback, complaints, and queries in a timely manner. Train staff on CRM usage and best practices. Collect After sales feedback & planned customer bookings or appointments.