English
Assistant, Outbound Calls
(Customer Service Assistant)
Experience level
Job Function
Job Industry
Min Education Level
Job Type
Job Description
An Exciting Opportunity for ...
• Conduct telephone survey interviews with customers through requests from respective departments
• Maintain customer retention by contacting customers to reactivate their account.
• Make cold calls to target customers about promotions or campaigns of SPN Bank products and services
• Describe products and services, respond to questions, identify the opportunity for sales and refer sales opportunities to relevant stakeholders
• Collect customer responses and prepare an accurate report for management
• Handle other duties as assigned from line manager
Open To
Job Requirements
• Fresh Graduate or Graduated bachelor’s in business, Marketing, Finance and Banking or other related fields.
• Having experience in sales or tele sales is preferable.
• Good at both spoken written English and Chinese or Japanese spoken is an asset.
• Good at computer literacy (Microsoft word, excel, and outlook).
• Effective communication and customer service skills for both internal and external customers.
• Willing to work with customer complaints, pressures, and feedback.
What we can offer
Benefits
Highlights
Career Opportunities
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