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Call Center Supervisor

(Call Center)

Nippon Paint Cambodia
Chamkar Mon | Phnom Penh
  1 Post
Verified This Job has been Verified as
Real by the Company. This Job has been Verified as
Real by the Company. Today
Recruiter active23 hours ago This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company. This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company.
Phnom Penh
Verified
Recruiter active23 hours ago This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company. This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company.
Apply Here
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Call Center Supervisor

Nippon Paint Cambodia
Phnom Penh
Apply Here

Call Center Supervisor

(Call Center)

Nippon Paint Cambodia
Recruiter active23 hours ago This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company. This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company.
Cambodia - Phnom Penh
Verified This Job has been Verified as
Real by the Company.
Chamkar Mon | Phnom Penh
  1 Post
Today
Verified This Job has been Verified as
Real by the Company.
Recruiter active23 hours ago This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company. This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company.
Apply Here

Experience level

Manager

Job Function

Customer Service, Support

Job Industry

Manufacturing

Job Type

Full Time

Job Description

A Good Opportunity for ..

  • Supervise and support call center agents in daily operations
  • Monitor incoming and outgoing calls to ensure service quality
  • Handle escalated customer complaints and provide solutions
  • Prepare daily, weekly, and monthly performance reports
  • Train, coach, and evaluate team members
  • Ensure team achieves KPI targets and service standards
  • Manage staff schedules, attendance, and shift arrangements
  • Coordinate with other departments regarding customer issues
  • Maintain professional customer service standards
  • Suggest process improvements to increase efficiency

Open To

New Graduates
Female

Job Requirements

  • Female only
  • Bachelor’s degree in Business Administration, Management, or related field
  • Minimum 2–3 years of experience in call center or customer service
  • At least 1 year of supervisory experience preferred
  • Strong leadership and communication skills
  • Good problem-solving and conflict-resolution ability
  • Ability to work under pressure and handle difficult customers
  • Good computer skills (Microsoft Office, CRM systems)
  • Good command of English and Khmer
  • Flexible to work shifts if required

What we can offer

Benefits

Bonus

Highlights

  • An awesome company
  • Join a winning team
  • You can make a difference

Career Opportunities

  • Opportunities for promotion
  • Possibility for job training
  • Learn new skills and techniques
Apply Here

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Experience level

Manager

Job Function

Customer Service, Support

Job Industry

Manufacturing

Job Type

Full Time

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