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Customer Service Supervisor

(Customer Service Assistant)

SR AUTO Co.,Ltd
Saensokh | Phnom Penh
  1 Post
Verified This Job has been Verified as
Real by the Company. This Job has been Verified as
Real by the Company. Today
Recruiter active5 hours ago This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company. This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company.
Phnom Penh
Verified
Recruiter active5 hours ago This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company. This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company.
Apply Here
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Customer Service Supervisor

SR AUTO Co.,Ltd
Phnom Penh
Apply Here

Customer Service Supervisor

(Customer Service Assistant)

SR AUTO Co.,Ltd
Recruiter active5 hours ago This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company. This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company.
Cambodia - Phnom Penh
Verified This Job has been Verified as
Real by the Company.
Saensokh | Phnom Penh
  1 Post
Today
Verified This Job has been Verified as
Real by the Company.
Recruiter active5 hours ago This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company. This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company.
Apply Here

Experience level

Experienced Non-Manager

Job Function

Customer Service, Support

Job Industry

Automotive

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

A Great Opportunity for ...

  • Supervise and train customer service staff on handling appliance inquiries, complaints, returns, and warranty claims.
  • Monitor daily operations, including service level agreements, first-call resolution, and coordination with repair technicians or third-party providers.
  • Resolve escalated customer issues related to home appliances, such as product defects or installation problems, while maintaining accurate records.
  • Analyze performance metrics like customer satisfaction scores and turnaround times, implementing improvements for better service.

Open To

Male/Female

Job Requirements

Required Qualifications

  • Bachelor’s degree in Electronics, Business, Communication, or related field preferred.
  • 1+ years in customer service, ideally in retail or home appliances.
  • Strong knowledge of home appliances, including troubleshooting common issues.

Essential Skills

  • Excellent communication and problem-solving abilities for phone, email, and in-person interactions.​
  • Proficiency in office software, CRM systems, and inventory tools.​
  • Leadership skills to motivate teams, manage shifts, and handle high-volume customer flow.

Preferred Skills:

  • Problem-solving mindset with attention to detail.
  • Ability to work collaboratively across departments.

What we can offer

Benefits

- Rewards for over performance

Highlights

- Join an experienced team

Career Opportunities

- Learn new Skills on the jobs
Apply Here

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Experience level

Experienced Non-Manager

Job Function

Customer Service, Support

Job Industry

Automotive

Min Education Level

Bachelor Degree

Job Type

Full Time

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