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The Executive, Designation Operation implement Destination Operation in the assigned tour destinations; and
reports directly to Supervisor or Manager, Destination Operation. The role performs end-to-end execution of
tour operation effectively & cost efficiently, as well as handle the customized tours.
JOB SCOPE
(Both location and responsibilities)

• Execute the tour operation of the assigned tour products; and ensure that these are being effectively implemented though state of the art administrative processes and procedures to meet the business and operational objectives.
• Other scopes are inclusive of customized quotations achieving cost efficiency and handling a smooth tour operation in pre, during and post follow-up professional activities.

KEY ACCOUNTABILITIES

• Manage & handle tour operation of the assigned destinations
• Handle MICE & TSP customized tour quotations and other special requirement tours
• Work with all land/ suppliers to have a competitive cost advantages, favourable terms and condition
• Participate in tour inspection for the effective product development
• Control tour cost-effectively and prepare monthly tour cost calculation
• Deal with problems in tour operation
• Conduct tour product training (Destination Op., tour service, TL & Event & Marketing Team)
• Prepare weekly tour quotations & monthly tour cost report
• Perform other tasks assigned by immediate supervisor

Education:

• BBA in Tourism and Hospitality Management or a related field

Experience:

• A minimum of 3 years of relevant working experience.

MS Office and Software:

• Proficiency in Microsoft Office programs, such as Word, Excel, PowerPoint, and Outlook

Other Skills

• Good command of communication in both Khmer & English, Chinese is a plus
• Proficiency in Microsoft Office programs, such as Word, Excel, PowerPoint, and Outlook
• Proven ability to work on multiple tasks simultaneously
• Demonstration of a high level of integrity and professionalism, possess good computer skill, being proficient in Digital Social Apps, Ms Excel, Ms Outlook, and PowerPoint, which will all be necessary for the effective performance of the creation of reports, proposals and recommendations.