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Guest Relationship Manager

(Guest Relations)

MyWorld Careers (Cambodia)
Boeng Keng Kang | Phnom Penh
  1 Post
Verified This job has been verified by the company as a real job vacancy. Today
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Guest Relationship Manager

(Guest Relations)

MyWorld Careers (Cambodia)
Recruiter active1 day ago The recruiter at this company was last active reviewing applications.
Cambodia - Phnom Penh
Verified This job has been verified by the company as a real job vacancy.

Experience level

Manager

Job Function

Hospitality, Hotel, Tourism

Job Industry

Hospitality/Hotels

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

A Good Opportunity for ..

  • Ensures smooth guest experience across all stages through proactive service, problem‑solving, and lobby flow management
  • Handles VIP and repeat‑guest personalization by managing Guest History profiles, pre‑arrival preparation, and VIP arrangements
  • Oversees arrival, stay, and departure processes, including express check‑ins, coordination with departments, and post‑stay follow‑up
  • Supports staff coordination, safety compliance, and confidentiality while maintaining strong cross‑department communication

Open To

Male/Female

Job Requirements

  • Bachelor’s degree in hospitality, Tourism, or related field.
  • At least 4 years of experience in guest relations, front office, or service operations.
  • Strong interpersonal, communication, and problem‑solving skills.
  • Excellent English communication: additional languages are an advantage

What we can offer

Benefits

Attractive Allowances

Highlights

Our client is one of the leading hotels with a collection of hotels with many locations across Cambodia offering a luxurious touch both modern comfort

Career Opportunities

Progress into regional leadership roles or strategic partnerships within the hospitality sector.