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Guest Relation

(Guest Relations)

Mega Asset Management Co., Ltd
Chamkar Mon | Phnom Penh
Verified This job has been verified by the company as a real job vacancy.
1 week ago
Recruiter active 8 hours ago The recruiter at this company was last active reviewing applications.
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Guest Relation

(Guest Relations)

Mega Asset Management Co., Ltd
Recruiter active 8 hours ago The recruiter at this company was last active reviewing applications.
Cambodia - Phnom Penh
Verified This job has been verified by the company as a real job vacancy.

Experience level

Entry Level

Job Function

Hospitality, Hotel, Tourism

Job Industry

Construction/Building/Architecture

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

A Good Opportunity for ..

  • Greeting guests: The officer welcomes guests upon arrival, ensuring they feel valued and comfortable. They provide necessary information about the facility, services, and amenities.
  • Handling inquiries and complaints: Responding to guest inquiries, requests, and complaints is an essential duty. The officer addresses concerns promptly and professionally, ensuring guest satisfaction and resolving any issues that may arise.
  • Providing information: They share information about nearby attractions, dining options, transportation, and other relevant details.
  • Coordinating services: Guest Relation Officers liaise with various departments such as housekeeping, maintenance and Security. They coordinate special requests and communicate guest preferences to provide personalized service.
  • Organizing events and special requests: Guest Relation Officers may assist in organizing special events, celebrations, or meetings, catering to guest requirements and preferences.
  • Maintaining records: They keep accurate guest records, update guest profiles, and ensure confidentiality of personal information.

Open To

Male/Female

Job Requirements

  • Male or female, minimum 30 years old
  • Bachelor's degree in hospitality or other related fields
  • Ability to perform filing and record keeping task
  • Computer skills Microsoft Word, Excel, PMS
  • Good communication skills in and Khmer and English
  • Be professional, humble, honest and helpful
  • Able to work shift (morning, afternoon and night shifts)

 

What We Can Offer

Benefits

* Rewards for over performance

Highlights

  • An awesome company
  • Join a winning team
  • You can make a difference

Career Opportunities

  • Opportunities for promotion
  • Possibility for job training
  • Learn new skills and techniques