English
Executive, Payment & Services Centre
(Customer Relation Officer)
Experience level
Job Function
Job Industry
Min Education Level
Job Type
Job Description
A Big Opportunity for ...
- Review and verify the completeness of account opening documents submitted by various business units.
- Collaborate with Account Managers, Legal, and Compliance teams to address any issues related to account onboarding, ensuring adherence to agreed service levels.
- Maintain proficiency in established Standard Operating Procedures and ensure compliance with relevant policies, standards, and guidelines.
- Report and escalate control issues, service lapses, and other concerns in a timely manner.
- Contribute to process improvement initiatives and participate in ad-hoc projects as needed.
Open To
Job Requirements
- Bachelor's degree in Banking & Finance, Business Administration, or a related field.
- Experience in banking operations and client onboarding is preferred.
- Strong understanding of operational risk and control processes.
- Excellent communication and interpersonal skills.
- Demonstrated commitment to service excellence.
- Effective time management skills.
- Self-motivated with the ability to work under pressure and collaboratively in a team environment.
What we can offer
Benefits
Highlights
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