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Manager, Business Process Transformation (Digital)

(Business Analyst)

SBI LY HOUR Bank
Tuol Kouk | Phnom Penh
  1 Post
Verified This job has been verified by the company as a real job vacancy. 3 days ago
Recruiter active 3 days ago The recruiter at this company was last active reviewing applications.
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Manager, Business Process Transformation (Digital)
SBI LY HOUR Bank, Tuol Kouk | Phnom Penh

Manager, Business Process Transformation (Digital)

SBI LY HOUR Bank

Manager, Business Process Transformation (Digital)

(Business Analyst)

SBI LY HOUR Bank
Recruiter active 3 days ago The recruiter at this company was last active reviewing applications.
Cambodia - Phnom Penh
Verified This job has been verified by the company as a real job vacancy.

Experience level

Manager

Job Function

IT Hardware, Software

Job Industry

Banking/ Insurance/ Microfinance

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

An Excellent Opportunity for ...

  • Define and execute the digital process transformation roadmap in alignment with the bank’s business strategy and customerexperiencegoals.
  • Analyze existing digital processes to identify inefficiencies, bottlenecks, and improvement opportunities.
  • Redesign workflows to enhance automation, self-service, and operational efficiency across digital channels (mobile app, internet, and online platforms).
  • Work with each department to develop Business Requirement Documents (BRD) to ensure alignment with business needs and submit to technical teams for further assessment and developmentif required.
  • Collaborate with technology, operations, and business units to implement innovative digital solutions.
  • Drive process automation initiatives and oversee system enhancements that improve service delivery and reduce turnaroundtime.
  • Monitor and measure the effectiveness of transformation initiatives to ensure sustainability and continuous improvement.
  • Other ad hoc assigned by management

Open To

Male/Female

Job Requirements

  • Bachelor’s degree (or higher) in Information Technology, Finance, Banking, Business Administration, or related field.
  • Minimum 3–5 years of professional experience in digital process transformation, process automation, or system improvementwithinbanking or financial services.
  • Strong understanding of digital banking platforms, customer journeys, and process optimization methodologies.
  • Experience with process mapping, workflow redesign, and implementation of automation tools.
  • Stronganalytical, problem-solving, and project managementskills.
  • Ability to work cross-functionally and communicate effectively with technical and business teams

What We Can Offer

Benefits

- Rewards for over performance.

Highlights

-Join an experienced team

Career Opportunities

-Learn new Skills on the Job.