Manager, Business Process Transformation (Digital)

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Manager, Business Process Transformation (Digital)

(Business Analyst)

SBI LY HOUR Bank

Tuol Kouk | Phnom Penh

1 Post

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Manager, Business Process Transformation (Digital)

SBI LY HOUR Bank, Tuol Kouk | Phnom Penh

Apply Here

Manager, Business Process Transformation (Digital)

SBI LY HOUR Bank

Apply Here

Manager, Business Process Transformation (Digital)

(Business Analyst)

SBI LY HOUR Bank

Cambodia - Phnom Penh

Tuol Kouk | Phnom Penh

1 Post

20 Nov 2025

Apply Here

Experience level

Manager

Job Function

IT Hardware, Software

Job Industry

Banking/ Insurance/ Microfinance

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

An Exciting Opportunity for ...

Define and execute the digital process transformation roadmap in alignment with the bank’s business strategy and customerexperiencegoals.
Analyze existing digital processes to identify inefficiencies, bottlenecks, and improvement opportunities.
Redesign workflows to enhance automation, self-service, and operational efficiency across digital channels (mobile app, internet, and online platforms).
Work with each department to develop Business Requirement Documents (BRD) to ensure alignment with business needs and submit to technical teams for further assessment and developmentif required.
Collaborate with technology, operations, and business units to implement innovative digital solutions.
Drive process automation initiatives and oversee system enhancements that improve service delivery and reduce turnaroundtime.
Monitor and measure the effectiveness of transformation initiatives to ensure sustainability and continuous improvement.
Other ad hoc assigned by management

Open To

Male/Female

Job Requirements

Bachelor’s degree (or higher) in Information Technology, Finance, Banking, Business Administration, or related field.
Minimum 3–5 years of professional experience in digital process transformation, process automation, or system improvement within banking or financial services.
Strong understanding of digital banking platforms, customer journeys, and process optimization methodologies.
Experience with process mapping, workflow redesign, and implementation of automation tools.
Stronganalytical, problem-solving, and project managementskills.
Ability to work cross-functionally and communicate effectively with technical and business teams

What we can offer

Benefits

- Rewards for over performance.

Highlights

-Join an experienced team

Career Opportunities

-Learn new Skills on the Job.

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