MMR
Cambodia
Return Merchandise Authorization(RMA)
(Merchandiser)
Experience level
Job Function
Job Industry
Min Education Level
Job Type
Job Description
A Fantastic Opportunity for ...
•Receive, inspect, and test returned products.•Identify product faults and root causes.•Process replacement, repair, and return of material per policy.•Maintain RMA logs, reports, and documentation.•Coordinate with the Quality, Logistics, and Production teams.•Ensure timely turnaround of RMA cases.•Maintain compliance with warranty terms and conditions.Other Important Aspects:•Strong communication skills for internal and external coordination.•Customer-centric approach.•Ability to manage multiple RMA cases concurrently.
Open To
Job Requirements
•Preferred: Bachelor’s Degree in Electronics, Electrical, Computer Science, orrelated fields.•2-3 years relevant experience.
Technical Qualification:•Knowledge of hardware troubleshooting of PCBs, components of Laptop, Desktop, Printer and Monitor.•Familiarity with inventory and RMA management systems.•Good documentation skills.
What We Can Offer
Benefits
Highlights
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