Summary: The successful candidate will be overlooking a customer portfolio for various projects from the design phase to the installation phase. This includes being able to carry out service work in workshop and/or on-site, including electrical wiring installation, water sensor installation, system programming, fault diagnosis followed by repair, service, and any tests that may be required. He / She will also be expected to maintain good general relationships with all required stakeholders to reach and exceed Sales and Profitability targets. This is an exciting position for a mid-career candidate with previous experience in industrial electrical and mechanical projects.

Direct Report: Head of Engineering and/or Managing Director

● Prospect and Identify Technical Opportunities
● Support Quote preparation
● Develop Technical Services Sales
● Design and Execute Projects
● Perform on-site Installations and maintenance.
● Commissioning and Troubleshooting Solution
Sales Responsibilities:
● Identify and engage prospective customers to promote the company’s technical products or solutions.
● Prepare and deliver product presentations, proposals, and quotations.
● Prepare project quotations based on needed resources.
● Collaborate with internal teams to develop sales strategies and achieve targets.
● Conduct site visits, product demonstrations, and technical discussions with clients.
● Maintain long-term customer relationships and ensure high levels of customer satisfaction.
● Provide market feedback to support product development and improvements.
● Create Channel to automatise Installation/SAV for technical Sales to develop Services portion.
Technical & Troubleshooting Responsibilities:
● Provide pre-sales and post-sales technical support to clients.
● Diagnose and resolve technical issues onsite or remotely (hardware, software, or system-related).
● Assist in system installations, testing, commissioning, and training.
● Liaise with engineering or product teams to address complex problems or custom requirements.
● Document issues and resolutions for knowledge sharing and process improvement.

● Bachelor’s degree in engineering (Mechanical, Electrical, or related field) or equivalent experience.
● 2+ years of experience in a similar sales or technical support role.
● Strong understanding of technical products, systems, or industrial solutions.
● Excellent communication and negotiation skills.
● Problem-solving mindset with hands-on troubleshooting capability.
● Ability to work independently and travel to customer sites as needed.
General
● Basic Knowledge in reading electrical diagrams and able to use diagnosis tools to do troubleshoot,
testing, calibration.
● Able to perform excellent wiring tasks either on site, Ex Area, or on vehicle
● Customer Relationship Management
● Business Acumen
● Proficiency in Microsoft Office tools
● Daily Operation reporting
● Ex-area certification considered as a plus
● Possess driving license considered as a plus
● Aviation Refueling experience considered as a plus.
Electrical Works
● Install electrical wires
● Install Water Sensors
● Install accessories (Control Box, Blue Light, Reset Key Switch)
● System programming
● Troubleshooting
● Ensure all tasks assigned can operate safely and efficiently upon job order completion
Project Coordination
● Overview and coordination between the company and sub-contractors
● Ensure sub-contractors are performed as per established specifications
● Responsible for sub-contractors’ deliverables
● Generate timely and detailed reports (installation / services)
Soft Skills
● Interpersonal skills
● Ability to Make Quick and Smart Decisions
● Ability to coordinate with sub-contractors
● Able to work independently on site
● Good organizational skills, logical thinking, and team player
● Knowledge of other languages than English will be considered as a plus

Key Performance Indicators:

● Customer Satisfaction
● Total Revenue
● Increase in Sales Revenue for Targeted Customers
● Project deadlines