• Team Supervision & Support

- Oversee daily activities of the sales team (indoor and outdoor).
- Assign tasks, monitor performance, and ensure target achievement.
- Support staff in closing difficult deals and resolving customer objections.

• Audit & Credit Control

- Verify customer credit limits and payment history before deal approval.
- Audit sales reports, invoices, and team documentation for accuracy.
- Ensure compliance with company policies and financial procedures.

• Customer Interaction

- Greet and assess key customers, especially for high-value or sensitive cases.
- Handle escalated complaints and ensure smooth onboarding.
- Occasionally join outdoor sales visits to support team or close deals directly.

• Operational Management

- Design and improve sales workflows, reporting formats, and follow-up systems.
- Coordinate with finance, logistics, and admin teams to ensure smooth operations.
- Track KPIs, prepare weekly/monthly performance reports.

• Training & Coaching

- Conduct role-play sessions and training for new and existing staff.
- Guide team on credit handling, customer communication, and deal closure techniques.

• Proven experience in sales supervision, credit control, or field sales.
• Strong leadership and problem-solving skills.
• Ability to communicate professionally in Khmer and English.
• Familiarity with sales reporting tools and customer audit procedures.
• Willingness to travel for outdoor sales and customer visits.