Reported successfully

Sales & Business Development
•    Develop and implement sales plans to achieve company revenue and business targets.
•    Identify and develop new customers and business opportunities.
•    Build and maintain strong, long-term relationships with customers.
•    Visit customers and understand their logistics and freight forwarding needs.
•    Promote CFA's air freight, sea freight, land transportation, customs clearance, warehousing, and related services.
•    Follow up on sales leads, quotations, and business opportunities to convert them into actual shipments.

Sales Team Management
•    Lead and support the sales team to achieve monthly and annual targets.
•    Set clear sales targets and KPIs for team members.
•    Monitor sales performance and provide coaching and guidance.
•    Support the team in handling important customers and difficult sales situations.

Pricing & Customer Support
•    Coordinate with Operations and other departments to provide suitable solutions to customers.
•    Review and negotiate freight rates and service pricing with customers.
•    Monitor market rates and competitor activities.
•    Ensure quotations are competitive and commercially reasonable.
•    Support the sales team with complex customer inquiries and pricing matters.

Sales Reporting & Planning
•    Monitor sales performance, revenue, customer development, and business opportunities.
•    Prepare weekly and monthly sales reports for management.
•    Provide market feedback and competitor information to management.
•    Participate in developing annual sales plans and strategies.

Cross-Department Coordination
•    Work closely with Operations, Customs Clearance, Finance, and other departments to ensure smooth shipment execution.
•    Follow up on customer issues and coordinate with relevant departments for timely solutions.
•    Maintain good communication between Sales and Operations to ensure a positive customer experience.

• 3–5+ years of experience in sales, preferably in logistics, freight forwarding, shipping, transportation, or related industries.
• Strong sales and business development skills.
• Experience developing new customers and maintaining customer relationships.
• Good negotiation, communication, and problem-solving skills.
• Strong understanding of freight forwarding and logistics services.
• Ability to work independently and achieve sales targets.
• Strong communication skills in English/ Chinese (Mandarin) is a plus.
• Experience managing or coaching a sales team.
• Existing customer/business network in logistics or freight forwarding.
• Knowledge of import/export and customs clearance
• Bachelor's degree in Business, Marketing, Logistics, or a related field.
• Good skills in Microsoft Office and sales reporting.