English
Customer Renewel Executive
(Customer Service Assistant)
Experience level
Job Function
Job Industry
Min Education Level
Job Type
Job Description
A Fantastic Opportunity for ...
• Proactively monitor and manage the renewal pipeline based on contract value, risk, and renewal date.• Work closely with the Sales and Customer Success teams to gather intelligence on customer health, satisfaction scores, and potential expansion opportunities.• Forecast and report on renewal rates, churn risk, and potential upsell/cross-sell revenue to sales leadership.• Identify at-risk accounts early and collaborate with the Customer Success Manager (CSM) to create a risk mitigation plan before the renewal discussion begins.
Open To
What we can offer
Benefits
Highlights
Career Opportunities
Apply for this Job
More Similar Jobs
Customer Service ExecutiveJT1_75_JF_Exp_Loc
Customer Relation ExecutiveJT1_75_Loc
Customer Life Management SpecialistJF_Exp_Loc
Assistant Manager, Korea Desk (Korean Native)JF_Exp_Loc
Customer Service Supervisor (Chinese-speaking)JF_Exp_Loc
Part CounterJF_Exp_Loc
Senior Credit OfficerJF_Exp_Loc
Assistant Customer Service ManagerJF_Exp_Loc
Supervisor, Loan Monitoring And RecoveryJF_Exp_Loc
Housing Loan OfficerJF_Exp_Loc
Senior Officer, Contact Center (Chinese Speaking)JF_Exp_Loc
Share with a Friend