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Customer Renewel Executive

(Customer Service Assistant)

National Employment Agency (NEA)
Tuol Kouk | Phnom Penh
  1 Post
Verified This job has been verified by the company as a real job vacancy. Today
Recruiter active1 hour ago The recruiter at this company was last active reviewing applications.
Phnom Penh
Verified
Recruiter active1 hour ago The recruiter at this company was last active reviewing applications.
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Customer Renewel Executive

National Employment Agency (NEA)
Phnom Penh
Apply Here

Customer Renewel Executive

(Customer Service Assistant)

National Employment Agency (NEA)
Recruiter active1 hour ago The recruiter at this company was last active reviewing applications.
Cambodia - Phnom Penh
Verified This job has been verified by the company as a real job vacancy.
Tuol Kouk | Phnom Penh
  1 Post
Today
Verified This job has been verified by the company as a real job vacancy.
Recruiter active1 hour ago The recruiter at this company was last active reviewing applications.
Apply Here

Experience level

Experienced Non-Manager

Job Function

Customer Service, Support

Job Industry

Government/Embassy/Armed Forces

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

A Big Opportunity for ...

• Proactively monitor and manage the renewal pipeline based on contract value, risk, and renewal date.
• Work closely with the Sales and Customer Success teams to gather intelligence on customer health, satisfaction scores, and potential expansion opportunities.
• Forecast and report on renewal rates, churn risk, and potential upsell/cross-sell revenue to sales leadership.
• Identify at-risk accounts early and collaborate with the Customer Success Manager (CSM) to create a risk mitigation plan before the renewal discussion begins.

Open To

Male/Female

What we can offer

Benefits

* Rewards for over performance

Highlights

  • An awesome company
  • Join a winning team
  • You can make a difference

Career Opportunities

  • Opportunities for promotion
  • Possibility for job training
  • Learn new skills and techniques
Apply Here

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More jobs from this employer

Experience level

Experienced Non-Manager

Job Function

Customer Service, Support

Job Industry

Government/Embassy/Armed Forces

Min Education Level

Bachelor Degree

Job Type

Full Time

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