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Workshop Controller

RMA Cambodia
Prampir Meakkakra | Phnom Penh
Verified This job has been verified by the company as a real job vacancy.
2 days ago
Recruiter active 3 days ago The recruiter at this company was last active reviewing applications.
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Workshop Controller

RMA Cambodia
Recruiter active 3 days ago The recruiter at this company was last active reviewing applications.
Cambodia - Phnom Penh
Verified This job has been verified by the company as a real job vacancy.

Experience level

Manager

Job Function

Management

Job Industry

Automotive

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

A Great Opportunity for ...

  • Plans, analyzes, and manages department finances through determining: flat hours available to sell, shop capacity, services in customer demand, and how department's skill inventory matches customers' demands.
  • Establishes processes and standards (e.g., follow-up system to contact customers) to ensure customer satisfaction and efficient and effective Service operations.
  • Establishes a purchasing policy and practice that ensures competitive bids from vendors for all tools, equipment, supplies, etc. to become a low cost producer.
  • Coordinates with Parts Department, Sales Department, Body Shop, General Manager, Ford Representatives, sublet vendors, and others to ensure effectiveness of the Service process.
  • Ensures maintenance and repair pricing is consistent with competitive practices; conducts quarterly competitive market analysis to ensure competitive practices and pricing.
  • Generates and strives to increase Service sales while increasing overall department profitability.
  • Analyzes problems and establishes procedures to solve them.
  • Develops marketing and merchandising plans and programs.

Open To

Male/Female

Job Requirements

  • Builds productive working relationships both within and across departments through clear communications using different forms.
  • Has an approachable style; fosters open communication through active listening; maintains an open-door policy.
  • Generates pride and commitment within the Service Department.
  • Identifies customer concerns, needs, and expectations so that action plan can be determined and implemented.
  • Participates in management meetings to ensure open communications between departments.
  • Be able to travel both nationally and internationally.
  • Strong Service orientation.
  • Flexible, endurance and good at doing teamwork.
  • Have a good communication skill and able to attend to every detail.

What We Can Offer

Benefits

* Rewards for over performance

Highlights

  • An awesome company
  • Join a winning team
  • You can make a difference

Career Opportunities

  • Opportunities for promotion
  • Possibility for job training
  • Learn new skills and techniques