Workshop Controller in Phnom Penh

Workshop Controller

RMA Cambodia

Prampir Meakkakra | Phnom Penh

1 Post

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Workshop Controller

Workshop Controller

RMA Cambodia

Apply Here

Workshop Controller

RMA Cambodia

Cambodia - Phnom Penh

Prampir Meakkakra | Phnom Penh

1 Post

2 day(s) ago

Apply Here

Experience level

Manager

Job Function

Management

Job Industry

Automotive

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

An Excellent Opportunity for ...

Plans, analyzes, and manages department finances through determining: flat hours available to sell, shop capacity, services in customer demand, and how department's skill inventory matches customers' demands.
Establishes processes and standards (e.g., follow-up system to contact customers) to ensure customer satisfaction and efficient and effective Service operations.
Establishes a purchasing policy and practice that ensures competitive bids from vendors for all tools, equipment, supplies, etc. to become a low cost producer.
Coordinates with Parts Department, Sales Department, Body Shop, General Manager, Ford Representatives, sublet vendors, and others to ensure effectiveness of the Service process.
Ensures maintenance and repair pricing is consistent with competitive practices; conducts quarterly competitive market analysis to ensure competitive practices and pricing.
Generates and strives to increase Service sales while increasing overall department profitability.
Analyzes problems and establishes procedures to solve them.
Develops marketing and merchandising plans and programs.

Open To

Male/Female

Job Requirements

Builds productive working relationships both within and across departments through clear communications using different forms.
Has an approachable style; fosters open communication through active listening; maintains an open-door policy.
Generates pride and commitment within the Service Department.
Identifies customer concerns, needs, and expectations so that action plan can be determined and implemented.
Participates in management meetings to ensure open communications between departments.
Be able to travel both nationally and internationally.
Strong Service orientation.
Flexible, endurance and good at doing teamwork.
Have a good communication skill and able to attend to every detail.