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Senior CX Reporting Specialist

(Business Analyst)

WING BANK (CAMBODIA ) PLC
Boeng Keng Kang | Phnom Penh
  1 Bài đăng
Verified This job has been verified by the company as a real job vacancy. 1 tuần trước
Nhà tuyển dụng đang hoạt động2 ngày trước The recruiter at this company was last active reviewing applications.
Phnom Penh
Verified
Nhà tuyển dụng đang hoạt động2 ngày trước The recruiter at this company was last active reviewing applications.
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Senior CX Reporting Specialist

WING BANK (CAMBODIA ) PLC
Phnom Penh
Nộp đơn ở đây

Senior CX Reporting Specialist

(Business Analyst)

WING BANK (CAMBODIA ) PLC
Nhà tuyển dụng đang hoạt động2 ngày trước The recruiter at this company was last active reviewing applications.
Cambodia - Phnom Penh
Verified This job has been verified by the company as a real job vacancy.
Boeng Keng Kang | Phnom Penh
  1 Bài đăng
1 tuần trước
Verified This job has been verified by the company as a real job vacancy.
Nhà tuyển dụng đang hoạt động2 ngày trước The recruiter at this company was last active reviewing applications.
Nộp đơn ở đây

Mức độ kinh nghiệm

Experienced Non-Manager

Chức năng công việc

IT Hardware, Software

Ngành nghề

Banking/ Insurance/ Microfinance

Trình độ học vấn tối thiểu

Bachelor Degree

Loại công việc

Full Time

Mô tả công việc

An Excellent Opportunity for ...

  • Conduct forecasting and capacity planning to ensure optimal staffing levels.
  • Support scheduling and make real-time adjustments to meet service demands effectively.
  • Monitor and report on key performance metrics to drive operational efficiency.
  • Work closely with cross-functional teams to align on CX goals and staffing requirements.
  • Enhance reporting processes and tools through automation and advanced data analysis.
  • Perform other tasks as assigned by the line manager.

Mở Đi

Male/Female

Yêu cầu công việc

  • Bachelor’s degree in business Analytics, Statistics, Information Systems, or a related field. Master’s degree is a plus.
  • At least 2 or 3 years in data analysis, reporting, or customer experience-related roles.
  • Ability to communicate with other related departments.
  • Good English and knowledge in advance Excel, SQL, Power BI/Tableau, Python or R (optional but preferred), and CRM systems.
  • Ability to work on new system.

Những gì chúng tôi có thể cung cấp

Phúc lợi

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Cơ hội nghề nghiệp

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Nhiều công việc khác từ nhà tuyển

Mức độ kinh nghiệm

Experienced Non-Manager

Chức năng công việc

IT Hardware, Software

Ngành nghề

Banking/ Insurance/ Microfinance

Trình độ học vấn tối thiểu

Bachelor Degree

Loại công việc

Full Time

Nhiều công việc tương tự khác

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