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After-Sales Specialist

(Customer Service Assistant)

METATHOUGHT TECHNOLOGY CO., LTD
Boeng Keng Kang | Phnom Penh
  1 Post
Verified This Job has been Verified as
Real by the Company.
This Job has been Verified as
Real by the Company.
29 Sep 2025
Recruiter active1 week ago This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company.
This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company.
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After-Sales Specialist

(Customer Service Assistant)

METATHOUGHT TECHNOLOGY CO., LTD
Recruiter active1 week ago This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company.
This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company.
Cambodia - Phnom Penh
Verified This Job has been Verified as
Real by the Company.

Experience level

Entry Level

Job Function

Customer Service, Support

Job Industry

IT/Computer

Min Education Level

High School

Job Type

Full Time

Job Description

A Big Opportunity for ...

  • Responsible for on-site installation, maintenance, and troubleshooting of restaurant management systems and hardware.
  • Manages device records, consumables, and contracts while efficiently configuring menus and uploading content using AI tools.
  • Provides merchant training, ongoing support, and timely issue resolution.
  • Builds strong merchant relationships, collects feedback for system improvements, and ensures high customer satisfaction through regular follow-ups and reporting.

Open To

Male/Female

Job Requirements

  • Bachelor’s degree in a related field, 1–2 years in after-sales or technical support, basic network/Windows/POS knowledge,
  • strong communication and problem-solving skills.
  • Willing to travel, work shifts, and overtime.
  • Proactive, detail-oriented, and proficient in office software.
  • Chinese speaking is preferred.

What we can offer

Benefits

- 18 days annual leave
- 7 special leave days
- Public holidays per labor law
- Career development & training
- NSSF insurance
- Birthday gift 🎁

Highlights

  • An awesome company
  • Join a winning team
  • You can make a difference

Career Opportunities

  • Opportunities for promotion
  • Possibility for job training
  • Learn new skills and techniques

Apply for this Job

OR

Experience level

Entry Level

Job Function

Customer Service, Support

Job Industry

IT/Computer

Min Education Level

High School

Job Type

Full Time

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