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Aftersales Manager

RMA Cambodia
Prampir Meakkakra | Phnom Penh
Verified This job has been verified by the company as a real job vacancy.
2 days ago
Recruiter active 3 days ago The recruiter at this company was last active reviewing applications.
Phnom Penh
Verified
Recruiter active 3 days ago The recruiter at this company was last active reviewing applications.
APPLY HERE
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Aftersales Manager

RMA Cambodia
Phnom Penh
APPLY HERE

Aftersales Manager

RMA Cambodia
Recruiter active 3 days ago The recruiter at this company was last active reviewing applications.
Cambodia - Phnom Penh
Verified This job has been verified by the company as a real job vacancy.
Prampir Meakkakra | Phnom Penh
2 days ago
Verified This job has been verified by the company as a real job vacancy.
Recruiter active 3 days ago The recruiter at this company was last active reviewing applications.
APPLY HERE

Experience level

Manager

Job Function

Sales, Business Development

Job Industry

Automotive

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

An Exciting Opportunity for ...

  • People management: responsible for the organization and performance of a growing team of after sales service personnel including both in field & workshop activities.
  • Implementing and maintaining activity and other company management systems as required assisting in the overall management of this support division.
  • Identifying appropriate training and staffing requirements to meet both existing and future needs.
  • Actively striving for best practices in customer satisfaction and support with regular updates to management on appropriate recommendations
  • Preparation of operational and capital budgets as required and actively striving to meet targets.
  • Ensuring customer service performance by service personal is professional and appropriate to support business growth, brand differentiation, sales margin and customer loyalty.
  • Optimizing spare parts stock levels, costs and availability for customers buy regularly reviewing on items of concern.
  • Efficient management and scheduling of resources for the maintenance, service and other operations as required by GM.
  • Identification of materials, parts and equipment for purchase to achieve value for money.
  • Interact at a management level with all departments to ensure seem-less flow for work performance and information is maintained at all times.
  • Developing and implementing the necessary infrastructure and processes to support future growth. This includes systems, procedures, customer service, training, management information and performance controls.
  • Develop manage and deliver efficiency KPIs for the After Sales Service Department in conjunction with the General Manager.
  • Actively solicit additional business for the After Sales department.
  • Report monthly on overall P & L of After Sales business

Open To

Male/Female

Job Requirements

  • Bachelor degree in related field
  • Good leadership and management
  • Good orientation, good customer service, be patient and fast response with the customer, related experience, strong leadership, and business mindset/business development.
  • Excellent English (written and spoken)
  • Fully conversant with Microsoft suite of products and fully computer literate.

What We Can Offer

Benefits

* Rewards for over performance

Highlights

  • An awesome company
  • Join a winning team
  • You can make a difference

Career Opportunities

  • Opportunities for promotion
  • Possibility for job training
  • Learn new skills and techniques
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Experience level

Manager

Job Function

Sales, Business Development

Job Industry

Automotive

Min Education Level

Bachelor Degree

Job Type

Full Time

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