Store Operations Supervisor (Chinese Speaking)

(Warehouse Management)

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Boeng Keng Kang | Phnom Penh

1 Post

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Store Operations Supervisor (Chinese Speaking)

Store Operations Supervisor (Chinese Speaking)

Wow Now

Apply Here

Store Operations Supervisor (Chinese Speaking)

(Warehouse Management)

Wow Now

Cambodia - Phnom Penh

Boeng Keng Kang | Phnom Penh

1 Post

5 day(s) ago

Apply Here

Experience level

Experienced Non-Manager

Job Function

Logistics, Warehousing, Port

Job Industry

Internet Services

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

A Good Opportunity for ..

Campaign Planning & Strategy
- Independently develop weekly/monthly/festive/large-scale promotional campaigns based on marketing calendars, sales targets, user needs, and market trends.
- Define campaign themes, engagement mechanics, rules, incentives, and visual creative direction.
- Design daily campaigns for traffic growth, user acquisition, repeat purchases, and conversion lift (e.g., flash sales, discounts, coupons, giveaways).
- Create detailed execution plans, budgets, resource requirements, and risk assessments.
Campaign Execution & Project Management
- Coordinate cross-functionally (Design, Merchandising, Marketing, Ops) to ensure high-quality, on-time campaign implementation.
- Manage backend operations: campaign page setup, product listing, pricing, and promotional configuration.
- Monitor real-time execution, troubleshoot issues, and ensure seamless delivery.
Data Analysis & Performance Review
- Set KPIs (traffic, orders, conversion rate, GMV, ROI, user growth), conduct pre-campaign forecasting, real-time tracking, and post-campaign deep-dive analysis.
- Analyze campaign performance using data tools; identify user behavior patterns; document learnings; drive optimization.
Competitive Monitoring & Market Insight
- Track industry trends, platform policy changes, and competitor campaign strategies to inform planning.

Open To

Male/Female

Job Requirements

Education, Experience & Language Bachelor’s degree or equivalent; Marketing, E-commerce, or related field preferred.
- 3+ years in e-commerce campaign operations, with proven success on major platforms (e.g., Lazada, Shopee).
- Khmer native, fluent in Chinese (written/spoken) + basic English.
Core Competencies
- Campaign Design: Creative, structured thinker with end-to-end campaign planning skills.
- Execution Excellence: Proven ability to drive cross-team collaboration under tight deadlines.
- Data Analytics: Advanced Excel; data tool proficiency; data-driven decision-making.
- Platform Expertise: Hands-on experience with major e-commerce backends (product/activity/promo setup).
- Stakeholder Management: Strong cross-department coordination and resource integration.
Knowledge Deep understanding of e-commerce operations, user journey, and consumer psychology.
- Expertise in marketing mechanics (coupons, discounts, flash sales, content marketing).
- Basic knowledge of digital advertising and performance marketing.
Soft Skills
- Result-driven with strong accountability and data sensitivity.
- Resilient under pressure (especially during peak promotions).
- Fast learner, adaptable to platform updates and new marketing trends.
- Aesthetic sense and copywriting basics.